
| COMMAND | DESCRIPTION |
|---|---|
| SIGNING ON/OFF TO GALILEO | |
| SON/ZXX | Sign on (XX your Initials) |
| SON/ZXXXX/XX | Sign in on branch PCC (XXXX = PCC in which sign on created) |
| SB | Change from work area A to B (There are 5 work areas A,B,C,D,E) |
| SOF | Sign Off |
| ENCODE & DECODE | |
| .CEDubai | Encode city Dubai |
| .CDDXB | Decode City Dubai |
| .CRAUH | Detailed Airport Record for AUH |
| .AEEGYPTAIR | Encode Airline Egypt Air |
| .ADLH | Decode Airline LH |
| .AD*077 | Decode Airline from three digit numeric code |
| .LEKuwait | Encode Country (Land) Kuwait |
| .LDKW | Decode Country Code KW |
| TIMETABLES | |
| TTCAISSH | Time Table Default date today for 28Days |
| TT1JANCAISSH/MS | Time Table for Specific date and Flight |
| TTMS777/28JAN | Display Details of a specific flight |
| TTL2 | Display Flight Details of line 2 from an availability |
| TTB5 | Display Flight Details of line 5 from an itinerary |
| MINIMUM CONNECTION TIMES | |
| @MT | Checking Minimum connecting time from an Itinerary |
| DCTLHR | Display Minimum connecting time at LHR airport |
| AVAILABILITY | |
| A22MARCAILON | General Availability from CAI to LON |
| A20NOVCAILON.D | General Availability from CAI to LON only direct |
| A22MARCAILON*MS | Carrier specific display airline is MS |
| SELL AND WAITLIST FROM AVAILABILITY | |
| N2F3 | Sell 2 seats in F class from line number 3 |
| N1Y3* | Sell 1 seat from line 3 and Connecting Flights |
| N1Y1LL | Waitlist 1 Seat Y class line 1 |
| N1Q1LL* | Waitlist 1 seat in Q class line 1 and Connecting Flights |
| N2Q3AK | Add a segment in Q class from line 3 of an availability display when already booked with airline for 2 passengers |
| @2/3 | Change segment number 2 to 3 passengers (before End Transact) |
| @A/J | Re-book the entire air itinerary to J class |
| 0A OR Y | Arrival Not Known (ARNK) or Surface sector |
| DIRECT SELL | |
| 0MS777Y12MARCAILHRNN1 | Direct Sell with class as Y |
| 0MS911M11OCTCAIDXBLL1 | Direct Sell for Waitlist Class as M |
| 0TK693Y12NOVCAIISTAK1 | Selling a Passive Segment status HK |
| 0TK693Y12NOVCAIISTAL1 | Selling a Passive Segment status HL |
| 0TK693Y12NOVCAIISTAK1/03550610 | Add a passive segment with timings |
| NAME FIELD | |
| N.ALI/MOHAMED MR | Enter name with surname first |
| N.2SMITH/JOHNMR/KATHYMRS | Enter 2 passengers with same family name |
| N.ALI/HASSAN*P-C06 | Child with 6 years old |
| N.I/ALI/SALLYMISS*09NOV12 | Infant name with DOB mandatory |
| N.G/25GROUPNAME | Enter group name |
| N.P1@ | Delete name of passenger 1 (before ending BF) |
| PHONE FIELD | |
| P.CAIT*ABC TRAVELS 22045698 | Add phone number |
| P.CAIM*010077778882 | Add mobile phone number |
| P.2@ | Delete 2nd phone field |
| P.2@CAIH*03 8777777 | Change 2nd phone field |
| TICKETING ARRANGEMENT FIELD | |
| T.T* | Minimum ticketed entry |
| T.@ | Delete Ticketing Field |
| FORM OF PAYMENT | |
| F.S | FOP cash |
| F.INV | FREE TEXT FOP invoice with mandatory free text (max. 38 characters) |
| F. 373900000000000*D1215 | FOP Credit card |
| RECEIVED FROM FIELD | |
| R.IN | Receiving with Initials (Minimum character 1 after.) |
| CANCEL SEGMENTS | |
| X2 | Cancel segments 2 |
| X1-3.6 | Cancel segments 1 to 3 and 6 |
| XI | Cancel entire itinerary |
| XA | Cancel Air segments only |
| @1I | To ignore the segment 1 from auto fare quote |
| @1XK | To update HX, UC, NO segment |
| @1HK | Change segment 1 from KL, KK, TK to HK |
| @ALL | To update all segment and SSR status codes from KK to HK |
| APIS DOCS SECURE FLIGHT DATA | |
| SI.P1/SSRDOCSMSHK1/P/EG/S12345678/EG/12JUL76/M/23OCT16/MOHAMED/HASSAN | Enter DOCS data |
| SI.1@ | To delete the DOCS item number 1 |
| MILEAGE MEMBERSHIP FIELD | |
| M.MS1234567 | Enter MS mileage membership number of MS single passenger |
| M.P2/LH1234567 | Enter LH mileage membership number for passenger 2 |
| M.P1@ | Delete mileage number for passenger 1 |
| M*BA | Display mileage membership agreement of BA |
| LISTINGS OF BOOKING FILES | |
| LD/ALL/28DEC-D | List all segments for 28DEC and display |
| LD/ALL/28DEC-Q/75 | Demand list entry for 28DEC and send to Q 75 |
| LD/ALL/MS/01DEC*31DEC-D | List all MS booking by date range and display |
| PAST DATE RETRIEVAL | |
| PQ/R-QS71JL | Retrieval by Galileo PNR |
| PQ/R-QS71JL/*CONFIRM | After the * asterisk type confirm and enter Tab to the relevant booking and enter |
| Q/1*CPD | To retrieve the Booking File when it is available |
| CLAIM PNR | |
| C/MS*ABCDEF | Retrieve PNR from Carrier MS using record locator |
| C/MS/OK | Confirm claim |
| ES/PXXXX-B | Egypt air must do this entry in the PNR at their end to give claim authority (Where XXXX = Galileo PCC) |
| CURRENCY CONVERSION | |
| FZSUSD100EGP | Convert USD 100.00 to EGP at banker’s selling rate |
| VENDOR REMARKS | |
| V.AMS*FREE FORM | Send vendor message to airline MS |
| V.1@ | Delete 1st vendor message |
| *VR | Display all vendor remarks |
| SPECIAL SERVICE REQUEST (SSR) | |
| *SVC | Display services for all booked segments |
| SI.P1/WCHR | Wheel chair for passenger 1 |
| SI.P1/DBML | Diabetic meal for passenger 1 |
| SI.S2@ | Delete all SSR from segment 2 |
| OTHER SUPPLEMENTARY INFORMATION (OSI) | |
| SI.MS*P2/CHLD12MAR08 | Advise all airlines the DOB of Passenger 2 |
| SI.2@ | Delete Item 2 from OSI |
| END TRANSACT | |
| E | End transaction |
| I | Ignore transaction |
| ER | End and retrieve same |
| IR | Ignore and retrieve same |
| Booking History | |
| *HQT | Display queue trail history |
| *HTD | Ticketing data history |
| *HIA | Air segment history |
| *HFF | Filed fare history |
| DIVIDE BOOKING FILE | |
| DP1 | Divide passenger 1 OR DP3 .5 Divide passenger 3 & 5 |
| R.P | Add receive Field |
| F | File (Other half of the PNR will be displayed.) |
| R.P | Add receive Field |
| ER | End and retrieve Booking File |
| QUEUES | |
| QPB* | Display queue preference list |
| QCA | List of all Queues |
| Q/16 | Sign on to Queue 16 |
| QEB/70 | Send booking file to Queue 70 |
| QEB/XXX/35 | Place BF on queue 35 at branch XXX |
| EMAIL ITINERARY | |
| MT.ISMAIL@HOTMAIL.COM | Add an email – to address |
| MT.1@ | Delete item 1 from email – to address |
| R.P | Receive |
| EM*ETR | To end and send the Electronic ticket receipt by email |
| EM*NL | With No Viewtrip links |
| EMALL | Send email to all email address |
| ERMALL | Send email to all email address & retrieve |
| ITINERARY REMARKS | |
| RI.FREE FORM | Create unassociated remarks (Max 70 Characters) |
| RI.1@ | Delete unassociated remarks item 1 |
| RETRIEVAL OF BOOKING FILES | |
| *N36FVI | Retrieve BF using Galileo record locator |
| *-SMITH | Retrieve by name |
| *-G/EGYPARTY | Retrieve Group booking by group name |
| LOCAL TIME | |
| @LTLHR | Local time in London |
| MAPS | |
| C*MAP/Saudi Arabia | Display map for specific country |
| DISPLAY ENTRIES | |
| *ALL | Display all BF Data |
| *N | Display Name Field |
| *VL | Display Vendor locator |
| *I | Display Itinerary |
| *FF | Display filed fare |
| *MM | Display mileage membership field |
| *SI | Display OSI/SSR field |
| *H | Display History |
| FARE DISPLAY | |
| FDCAIDXB/MS | Host normal adult fare |
| FDCAI10JUN14DXB/MS.T30MAY14 | Past Date Fare Display with Ticketing date |
| Fare Shopper INSIDE & OUTSIDE A BOOKING | |
| FSA | Shop regardless of availability |
| FSALL | Shop all segments, including waitlist and unconfirmed |
| FSCAI10JANDXB | One way Journey |
| FS2CAI10JANDXB20JANCAI | Round trip journey for 2 Passenger |
| FSCAI10JANDXB20JANDXB/CMS | Round trip journey with Specific carrier BA |
| FSCAI10JANKUL–BKK20JANCAI | Surface Sector |
| FARE QUOTES | |
| FQP1 | Fare quote for specified passenger no. 1 |
| FQS1-3.6 | Fare quote for segment 1 to 3 and 6 |
| FQCMS | Fare quote as booked on carrier MS |
| FQ/CMS/ACC | Fare quote CHD only in the PNR, Accompanied adult is in a separate PNR |
| FQ.H29DEC13/CGF | Past date historical fare quote as per ticketed date (Taxes as of today) |
| FQ.T12JAN13/CMS | Past date historical fare quote as per ticketed date |
| FQCGF@MOWSA | Fare quote by carrier & specified fare basis |
| FQA | Fare quote alternative fare, to select fare# 2 enter FF2 |
| FQBB | Fare quote best buy |
| FQBB/S1.3/CMS | Fare quote best buy, segment 1 &3 Carrier MS |
| FQBA | Fare quote best buy irrespective of availability |
| FQBB++-FIRST | Fare quote best buy first class |
| FQBB++-BUSNS | Fare quote best buy business class |
| FQBB++-AB | Fare quote best buy as cabins actual booked |
| CANCEL AND RESTORE FARE | |
| FXALL | Cancel all filed fare (un-ticketed) |
| @1S | Cancel filed fare (Ticketed) |
| FX1 | Cancel filed fare number 1 |
| FX1P2 | Cancel filed fare 1 passenger 2 |
| FF1@R | Restore fare 1 (ticketed only, fare not Guaranteed) |
| FF1P3@R | Restore fare 1 passenger 3 |
| FARE QUOTE PLANNER | |
| FQPCAI+MSDXB+MSCAI | Quote for un-booked routing for Egypt air any class for Adult |
| FQPCAI+MSDXB+MSCAI/CMS*C07 | Quote for un-booked routing for Egypt air any class for child |
| FQPCAI+MSDXB+MSCAI/CMS*INF | Quote for un-booked routing for Egypt air any class for Infant |
| FQPCAI1JUL14+MSDXB12JUL14+MSCAI.T10APR14 | Past ticket date and past travel dates |
| FQP CAI.Q+MSDXB.M+MSCAI/CMS | Use the Class qualifier to quote a fare for a specified carrier |
| CREATE MANUAL FARES | |
| FBC | Fare build create |
| FBCP2 | Fare build create passenger 2 |
| FBCP1/S1.4 | Fare build create passenger 1 segment 1 and 4 |
| FBUFARE/EGP2000.00 | Fare build update, currency and the amount |
| FBUFB/USIEG+TAX1/11.00XL+TAX2/300.00CP | Fare build update with Fare Basis & Taxes |
| FBUROE/3.75+BG/20K | Fare build update, ROE and baggage |
| FBUFC/CAI MS DXB | Fare construction |
| FBUTTL/ | Fare build Total update |
| *FB | Redisplay fare build |
| FBF | File built fare |
| FBFALL | File built fare for all passengers |
| TICKET ISSUANCE | |
| TKP/FS/Z0 | Print Ticket, itinerary for all Filed fare (FOP Cash) (0 commission) |
| TKP1P2.4/FS/Z0 | Print Ticket for Filed fare 1 PAX 1 and 4 (FOP Cash) (0 commission) |
| TKP/FS/TCCAIEG003/Z0 | Print Ticket with tour code and (FOP Cash) (0 commission) |
| E Ticket interline agreement check | |
| DT/IAT/DISMS | Display interline table by validating carrier BA |
| DT/ETE0 | Verify which airline you can use as a plating carrier |
| E-TICKETS | |
| *TE/0771234567890 | Display E ticket |
| *HTE | Display E ticket from a Booking file |
| TRV/07712345678904 | Void E-Ticket |
| TRVE/0771234567890 | Void exchange / Reissue ticket (Not all airline allow) |
| TSD0779900842346 | Reprint support documents |
| TKRETS1/TN1761234567890/C1 | Revalidate E ticket, Segment 1 and coupon 1 |
| TKRETS1/TN1761234567890/C1/NVB13FEB15/NVA13FEB15 | Revalidation with VNB and NVA date |
| TKRETS1/TNIN1761234567890/C1 | Revalidate Infant ticket |
| TRNE0771234567890/14APR14 | Refund E-Ticket with issuing date |
| TSDR0771234567890/26JAN | Reprint refund notice (only 7 days from date of refund) |
| TRNC0771234567890 | Cancel refund on same day (Not all airlines allow) |
| TINS, PRINTER LINKAGE & STOCK TABLES | |
| HMPR | Display today’s tins report (Sales report) |
| HMPR/PCC | Display today’s tins report for branch office |
| HMPR/01OCT | Display tins report for another day |
| HMPR/01OCT-08OCT/REF | Display refund ticket with date range |
| HMPR/01OCT-08OCT/VOID | Display Void ticket with date range |
| HMLD | Check your link status |
| HMLMDBECE2DT TKT | GTID DBECE2 as TKT |
| HMLMDBECE3DI ITN | GTID DBECE3 as ITN |
| HMOMDBECE3 -U | GTID DBECE3 as UP |
| EMD-S (Electronic Miscellaneous Document) | |
| 0SVCBAEK1LHR15JAN-N1/D/992/CHANGE FEE/300.00 | Add mandatory service segment to issue EMD-S for BA at LHR airport for date of travel 15JAN for passenger #1 for date change penalty of EGP 300.00 |
| EMDI/SM1/FS/IC1251234567890/PI-R | Print EMD customer receipt |
| EMDI/SM1/FS/IC1251234567890/PE-R | E mail EMD customer receipt (Where: SM1 = Service segment # 0SVC added in the PNR, IC1251234567890 = Related ticket number) |
| EMDV1259991000826 | To Void the EMD-S |
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