Amadeus basics exam

📝 Instructions: Answer all 30 questions. Click Submit Exam to see your score.

Practical questions are prioritised.

1. While youre in the queue, what does the IG command do? (Theoretical)

A) Displays the next PNR in the queue B) Deletes the pnr from the queue C) Deletes a queue D) Ignore the current pnr and keep it on the queue and display next pnr

2. Open GDSHUB system and display this ticket 606-1502738955 . What is the passengers name first name? (Practical)

A) MS SERA B) MS SARA C) MS SRA D) MS SARA

3. What is the difference between RM and OSI? (Theoretical)

A) RM is for general remarks, OSI is for airline-specific remarks B) RM is for airline remarks, OSI is for general remarks C) RM is for ticket remarks, OSI is for passenger remarks D) There is no difference

4. Open GDSHUB system and check the fare rules for Econ Class M on the Dubai–Delhi route with Emirates (EK). Assume the no-show period is 24 hours, and the flight is scheduled to depart 12 hours from now. Which change penalty should be applied? (Practical)

A) 40 B) 50 C) 10 D) None of the above

5. What is the command to void a ticket? (Theoretical)

A) TVL B) TVD C) TKT D) TRCD

6. How do you add a new segment to an existing PNR? (Theoretical)

A) Use SS with the new flight details B) Use AN with the new flight details C) Use SN with the new flight details D) Use AD with the new flight details

7. The flight segments below are connected by a transit (layover): 1 MS 901 Y 22AUG 6 SHJCAI HK1 0300 0540 321 2 MS 904 Y 22AUG 6 CAIASW HK1 0645 0805 738 Which entry automatically calculates the transit (layover) time between these flight segments? (Practical)

A) DT B) DM C) DM1 D) DT1

8. A flight has 150 seats. 45 seats are booked in Economy, 30 in Business, and 15 in First. How many seats are still available? (Theoretical)

A) 60 B) 70 C) 80 D) 90

9. How do you display availability from Cairo (CAI) to Dubai (DXB) on December 25th? (Theoretical)

A) AN25DECCAIDXB/AMS B) AV25DECCAIDXB C) SD25DECCAIDXB D) AN25DECCAIDXB

10. How do you retrieve a PNR using its record locator (e.g., ABC123)? (Theoretical)

A) RT-ABC123 B) RT/ABC123 C) RTVABC123 D) RTABC123

11. What is the correct format to enter a passengers name? (Theoretical)

A) NM1SMITH/JOHN MR B) N1SMITH/JOHN C) NU1JOHN/SMITH MR D) 1/SMITH JOHN

12. Open GDSHUB system and check the fare rules for Econ Class H on the Cairo–Dubai route with Emirates. Based on those rules, assume the no-show is 4 hours. The travel date is tomorrow at 4:00 PM, and the customer requested to cancel. Which cancellation penalty should be applied? (Practical)

A) 90 B) 40 C) 60 D) None of the above

13. Open the GDSHub system. Based on the following flight segment: 1 SM 87 J 26AUG CAI ASW HK1 1430 1545 320 E 0 S According to the fare rules, are there any non-refundable taxes? (Practical)

A) YES B) NO

14. How do you add a general remark to the PNR? (Theoretical)

A) RL B) RN C) RK D) RM

15. How do you price an itinerary for an infant and create TST ? (Theoretical)

A) FXX/INF B) FXP/INF C) FQD/INF D) FQN/INF

16. What is the NM command used for? (Theoretical)

A) To enter the flight number B) To enter the passengers name C) To enter the ticket number D) To enter the phone number

17. What is the city code for "Rome"? (Theoretical)

A) ROM B) RME C) FCO D) RMA

18. How do you display ticket information? (Theoretical)

A) TKT B) TWD C) TTP D) TRCD

19. The segment below is considered an inactive segment: 1 EK 901 Y 22AUG 6 CAISHJ UN1 S 0430 0900 320 E 0 S Which command should you use to remove this inactive segment? (Practical)

A) RFP B) ER C) ERK D) XI

20. What is the purpose of queues in Amadeus? (Theoretical)

A) To organize and manage PNRs for specific tasks B) To display flight availability C) To calculate fares D) To print tickets

21. What is the command to display flight availability? (Theoretical)

A) AN B) SS C) FL D) SD

22. Open GDSHUB system and book one seat in Y class for EgyptAir on the Cairo – Sharjah route for 26 July. Then state the CHD tax for Y class (Practical)

A) 1800 AED B) 690 AED C) 1590 AED D) 900 AED

23. Open GDSHUB system and display this ticket 606-1502738955 . What is the flight number? (Practical)

A) EK938 B) EK838 C) EK839 D) EK919

24. What does the FXX command do? (Theoretical)

A) Displays the fare for the itinerary with taxes and create tst B) Displays the fare for the itinerary C) Displays the PNR D) Issues the ticket

25. Open GDSHUB system and book one seat in Y class for EgyptAir on the Cairo – Sharjah route for 26 July. Then state the adult total price for Y class (Practical)

A) 1800 AED B) 690 AED C) 1590 AED D) 900 AED

26. Open GDSHUB system and book one seat in Y class for EgyptAir on the Cairo – Sharjah route for 26 July. Then state the adult fare for Y class (Practical)

A) 1800 AED B) 690 AED C) 1590 AED D) 900 AED

27. How do you display price an itinerary for a specific fare class without create tst? (Theoretical)

A) FXP/KY B) FXP/CY C) FXR D) FXX/R,BK-L

28. How do you add a second passenger to the PNR? (Theoretical)

A) NM1SMITH/JANE B) NM2JANE/SMITH C) NM1SMITH/JANE MR D) NM2JANE SMITH

29. You have a PNR with two passengers. You need to split them into separate PNRs. What is the command? (Theoretical)

A) DI1 B) SP2 C) DV2 D) DI2

30. Open GDSHUB system and display this ticket 606-1502738955 . What is the pnr code? (Practical)

A) LOC B) PFSXBT C) ROOTSITE D) PTR5ER

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