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When working on Galileo GDS, you’ll often need to convert between names and codes for cities, airports, airlines, and countries. This is where Encode / Decode commands become essential for faster and more accurate booking. What is Encode & Decode? These commands save time and help avoid mistakes when handling PNRs and fares. Encode…
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Minimum Connecting Time (MCT) is the minimum time required between two flights for a passenger to successfully connect at a specific airport.If the connection is below MCT, the itinerary is considered invalid. Why It’s Important Check MCT with Existing Segments Amadeus If you already have segments: DM1 ExampleActual connecting time is 01:45→ This means…
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In the Galileo GDS system, there is a very important limitation:You cannot price or issue a ticket with more than 20 tax lines So if you have a case like this (21 taxes or more), the solution is to use a Manual Fare Build and combine some taxes. Step 1: Normal Pricing Start with…
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Sharing a PNR between offices is a daily task for travel agents, especially when handling teamwork, ticketing, or support cases. Each GDS system has its own way of transferring or granting access to a booking. Here’s a simple, practical guide. Galileo (Travelport) In Galileo, PNR sharing is mainly handled through queues. This sends the…
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If you work with Galileo GDS queues are something you cannot ignore. They help organize your bookings, which are also known as PNRs and they alert you about any changes. This way nothing gets missed. Lets talk about queues in a way without using complicated ideas. What are queues in Galileo GDS? In Galileo…
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Sometimes a travel agent may need to correct a passenger name inside a PNR (Passenger Name Record). Each GDS system uses a different command to update the name field. Below are the common commands used in Sabre, Galileo, and Amadeus. Sabre To modify a passenger name in Sabre, use the following command: Example: This…
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Galileo GDS Commands Master Guide – Complete Reference COMMAND DESCRIPTION SIGNING ON/OFF TO GALILEO SON/ZXX Sign on (XX your Initials) SON/ZXXXX/XX Sign in on branch PCC (XXXX = PCC in which sign on created) SB Change from work area A to B (There are 5 work areas A,B,C,D,E) SOF Sign Off ENCODE & DECODE…
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If you work with global distribution systems (GDS) like Amadeus, Sabre, or Travelport Galileo, understanding Retention Segments is essential. They allow travel agents to keep PNRs active without adding new flight segments, which is critical for managing bookings, exchanges, and reporting. What Is a Retention Segment? A Retention Segment is a non-air segment added…
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If you work with Global Distribution Systems (GDS) like Amadeus, Sabre, or Travelport Galileo, you have likely seen ARNK inside a PNR. This guide explains clearly what ARNK means, why it is important, and how to add it in different GDS systems. What Does ARNK Mean? ARNK stands for Arrival Unknown. It is a…
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When working in global distribution systems (GDS) like Sabre and Travelport Galileo, the Void function allows travel agents to cancel a ticket on the same day of issuance before the reporting period closes. In other words, it helps agents correct mistakes quickly without going through the full refund process. For example, Void is commonly…