
A practical guide for travel agents on fixing the CANCEL SEAT ITEM OR SPLIT PNR PRIOR TO NAME RE-ENTER error when changing a passenger name in a Group PNR. The CANCEL SEAT ITEM OR SPLIT PNR PRIOR TO NAME RE-ENTER error is a common Amadeus PNR error that appears when an agent tries to…

A practical guide for travel agents on fixing the Fare Basis hyphen error in Amadeus — why special characters in the TST block ticketing and how to correct the entry with TTI. The Fare Basis hyphen error is a common Amadeus ticketing error that appears at the worst possible moment — when you are…

A practical guide for travel agents on fixing the ASSOCIATION NOT ALLOWED IN ELEMENT error when entering APIS address information in Amadeus. The ASSOCIATION NOT ALLOWED IN ELEMENT error is a common Amadeus SRDOCA error that appears when an agent tries to add Address Information (APIS — Advance Passenger Information) into a PNR. The…

A practical guide for travel agents on fixing the A MESSAGE IS PENDING TO BE SENT error in Amadeus — why emails get stuck and how to clear the pending message with WM/CANCEL. The A MESSAGE IS PENDING TO BE SENT error is a common Amadeus error that appears when an agent tries to…

A practical guide for travel agents on fixing the *ATTN — ISSUE SEPARATE TICKETS pricing error in Amadeus when a Surface / ARNK segment breaks the mileage rules. The *ATTN — ISSUE SEPARATE TICKETS error is a common Amadeus pricing error that appears when an agent tries to price a ticket containing a Surface…

A Complete Beginner’s Guide to E-Ticket Issuance in Amadeus GDS You’ve finally reached the moment every booking has been building towards: issuing the ticket. After searching for flights, adding passenger names, arranging ticketing, adding contacts, including frequent flyer cards, pricing, adding passport data, and recording the form of payment — the only remaining step…

A Complete Beginner’s Guide to Payment, Commission & Ticketing Arrangement in Amadeus GDS By now you’ve built a complete PNR — flights, passenger names, contact details, frequent flyer cards, pricing, and passport information. In this eighth lesson of your training, we’ll take you through an essential Amadeus GDS tutorial covering one of the most…

A Complete Beginner’s Guide to Adding Travel Documents in Amadeus GDS By now you’ve learned how to search for flights, add passenger names, arrange ticketing, include contact information, add a frequent flyer card, and price the PNR. In this seventh lesson, we’ll cover an essential security requirement for international travel: adding passport information to…

A Complete Beginner’s Guide to Fare Pricing in Amadeus GDS By now, you’ve learned how to search for flights, add passenger names, arrange ticketing, add contact information, and include a frequent flyer card. In this sixth lesson, we’ll tackle one of the most important skills in Amadeus: pricing a PNR using Amadeus GDS pricing…

A Complete Beginner’s Guide to Adding Loyalty Program Details in Amadeus GDS As part of professional Amadeus GDS training, after learning how to search for flights, add passenger names, arrange ticketing, and include contact information, the next important skill for any travel agent is adding frequent flyer cards to the PNR. Frequent flyer numbers…