Find practical solutions to common Amadeus errors and GDS problems. These guides explain what different Amadeus error messages mean, why they occur, and how to resolve them step by step. Learn how to troubleshoot issues related to PNRs, passenger information, availability, pricing, ticketing, exchanges, refunds, and other Amadeus functions. Useful for travel agents, airline professionals, and GDS users who need quick and reliable troubleshooting guidance.
A practical guide for travel agents on fixing the CHECK SSR/NUMBER IN PARTY error in Amadeus — covering SSR service count mismatches and MCO conflicts when canceling flights. The CHECK SSR/NUMBER IN PARTY error is a common PNR and ticketing error in Amadeus that appears in two very different situations. In the first, the…
A practical guide for travel agents on fixing the COMBINATION NOT ALLOWED [TTP] error in Amadeus when the ticketing options you enter conflict with the TST or PNR structure. The COMBINATION NOT ALLOWED [TTP] error is one of the most frequent ticket issuance errors in Amadeus. It appears when an agent tries to issue…
A practical guide for travel agents on fixing the CHECK PASSENGER ASSOCIATION error in Amadeus when creating EMDs or entering commands that require a specific passenger number. The CHECK PASSENGER ASSOCIATION error is a common PNR error in Amadeus that appears whenever a PNR contains more than one passenger and the agent enters a…
A practical guide for travel agents on fixing the segment status not HK error in Amadeus — how to check segment statuses and confirm them using ERK, RFM, and ER. The segment status not HK error is a common Amadeus ticketing and PNR error that appears when one or more flight segments in the…
A practical guide for travel agents on fixing the Date of Birth format error in Amadeus — the correct DDMMMYY structure and the mistakes that trigger the rejection. The Date of Birth format error is a small but persistent Amadeus PNR error that appears when an agent tries to enter a passenger’s date of…
A practical guide for travel agents on fixing the Fare Basis hyphen error in Amadeus — why special characters in the TST block ticketing and how to correct the entry with TTI. The Fare Basis hyphen error is a common Amadeus ticketing error that appears at the worst possible moment — when you are…
A practical guide for travel agents on fixing the ASSOCIATION NOT ALLOWED IN ELEMENT error when entering APIS address information in Amadeus. The ASSOCIATION NOT ALLOWED IN ELEMENT error is a common Amadeus APIS error that appears when an agent tries to add Address Information (APIS — Advance Passenger Information) into a PNR. The…
A practical guide for travel agents on fixing the A MESSAGE IS PENDING TO BE SENT error in Amadeus — why emails get stuck and how to clear the pending message with WM/CANCEL. The A MESSAGE IS PENDING TO BE SENT error is a common Amadeus email error that appears when an agent tries…
A practical guide for travel agents on fixing the *ATTN — ISSUE SEPARATE TICKETS pricing error in Amadeus when a Surface / ARNK segment breaks the mileage rules. The *ATTN — ISSUE SEPARATE TICKETS error is a common Amadeus pricing error that appears when an agent tries to price a ticket containing a Surface…
A practical guide for travel agents on fixing the *NO FARES/RBD/CARRIER/PASSENGER TYPE error in Amadeus — why pricing fails and how to reprice with FXR or FXB. The *NO FARES/RBD/CARRIER/PASSENGER TYPE error is one of the most common Amadeus pricing errors, and it is also one of the most misunderstood. The message does not…