Whether you’re stuck on a command, have a question about our tools, or just want to say hello — I’d love to hear from you.
Hi, I’m Mahmoud. 👋
I’m the person behind GDS Hub. I’ve been working as a travel agent for years, and I built this platform because I know how frustrating it can be when you’re learning GDS and have no one to ask for help.
That’s why my inbox is always open. If you’re a beginner trying to figure out why your FQD command isn’t working, or an experienced agent looking for a faster way to calculate reissues — just reach out. I’ll do my best to get back to you as quickly as I can.
No bots, no automated replies — just a real person who loves helping fellow travel agents.
How to Reach Me
Pick the channel that works best for you. I check both regularly.
mahmoud@gdshub.pro
For detailed questions, feedback, or partnership inquiries. I typically reply within 24 hours.
📧 Send EmailMahmoud Hamed
Connect with me professionally. I share GDS tips, industry news, and behind-the-scenes updates.
Connect on LinkedIn →💡 Frequently Asked Questions
Here are some common questions I get from users. Your answer might already be here!
How long does it take to get a reply?
I aim to reply to all emails within 24 hours (often much faster). LinkedIn messages may take slightly longer, but I check them daily.
Can you help me with a specific Amadeus/Galileo/Sabre command?
Absolutely. If you’re stuck on a command or getting an error you don’t understand, just send me the details and I’ll walk you through it. I’ve been using these systems for years and I love troubleshooting.
Is GDS Hub really free?
Yes — 100% free forever. I built this platform to give back to the travel community. No hidden fees, no premium tiers. Just training, tools, and support.
Can I request a new feature or tool?
Please do! The best ideas come from agents like you. If there’s a tool you wish existed, or a feature that would save you time — let me know. I’m always working on new things.
Do you offer live GDS training or courses?
Currently, I focus on free tutorials, articles, and tools on the website. However, I do offer personalized mentorship sessions occasionally. Reach out via email and let’s discuss what you need.
🤝 My Promise to You: Every message I receive gets a thoughtful, personal response. I won’t copy-paste generic answers. If I don’t know the answer, I’ll research it and get back to you. Your time matters to me.
Important Disclaimer: GDS Hub is an independent educational platform. I am not affiliated with, endorsed by, or connected to any official GDS provider (including Amadeus, Travelport, or Sabre). All trademarks belong to their respective owners.
I’m just a travel agent helping other travel agents. That’s it.
✈️ GDS Hub — Where Ideas Become Websites