
When creating airline reservations, one of the most misunderstood passenger types is the Infant with a Seat (INS). Many beginners know how to book a regular infant (INF), but they become confused when the airline requires the infant to occupy a separate seat. Fortunately, all major Global Distribution Systems (GDS) support this type of…

The FS (Fare Shopping) command in Galileo/Smartpoint allows you to search flights and compare fares in a single entry. It is one of the fastest ways to find the best available options for your customers. Most Useful FS Commands Command Description FSCAI15JULSHJ One-way journey FSCAI15JULSHJ22JULCAI Round-trip journey FSCAI15JULSHJ20JULAUH25JULCAI Multi-city journey FS2CAI15JULSHJ22JULCAI Search for 2…

Need to access an old Galileo booking after travel has been completed? Galileo allows you to retrieve a Past Date Booking File (PDR) using the record locator. This is useful when checking ticket history, investigating customer inquiries, reviewing changes, or verifying previous booking activity. Requesting a Past Date Booking Use the booking’s record locator…

Splitting a PNR allows travel agents to separate one or more passengers from the original booking into a new reservation. Below is a quick reference table for Split PNR commands in Amadeus, Galileo, and Sabre. Action Command Divide one passenger DP1 Divide multiple passengers DP1-3.6 Divide unnamed group passengers DG/10 Divide named and unnamed…

Copying or cloning a PNR is one of the most useful functions in any GDS system. Travel agents use these commands to duplicate itineraries, copy passenger information, or create new bookings faster without re-entering all details manually. This quick guide covers the most common PNR copy commands in Amadeus, Galileo, and Sabre. Amadeus PNR…

Travel agents handle hundreds of PNRs daily, so using the correct GDS commands is essential for saving time and avoiding mistakes. This guide covers commonly used commands in Amadeus, Galileo, and Sabre for sending itineraries and displaying ticket PDFs. Amadeus Send itinerary without price Display itinerary PDF in browser (without price) Send itinerary for…

Let’s be honest – adding a frequent flyer number to a booking should be easy, but every GDS does it differently. I’ve been there. You have a passenger standing in front of you, and they say:“I want to earn miles on this flight.” Here’s how you actually do it in Sabre, Galileo, and Amadeus – without…

Target Audience: Travel Agents, Airline Ticketing Staff, GDS Users Linking a passenger’s passport information to their booking (PNR) is mandatory for international flights. Each Global Distribution System (GDS) uses a slightly different command. Below is a quick, practical guide for Amadeus, Galileo, and Sabre. 1. Amadeus – Format Use the command SRDOCS followed by the details. The structure is: SRDOCS<airline…

You still need to manually add a passenger’s mobile and email into the PNR. Not for marketing. For flight updates, irregular ops, and check-in alerts. Each GDS does it differently. Here is the exact syntax for Amadeus, Galileo, and Sabre. No extra words. 1. Amadeus Add mobile (OSI format) text OS CTCM 01000000 No…

When working on Galileo GDS, you’ll often need to convert between names and codes for cities, airports, airlines, and countries. This is where Encode / Decode commands become essential for faster and more accurate booking. What is Encode & Decode? These commands save time and help avoid mistakes when handling PNRs and fares. Encode…