
📚 GDS Academy
How to Display Ticket Conditions in AmadeusHow to Book an Infant with a Seat in Amadeus & GDSAmadeus Lesson 12: How to add seat Selection & EMD IssuanceAmadeus Lesson 11: Special Meals & Wheelchair Requests (SSR)Amadeus Lesson 10: How to Change Passenger Name in PNRAmadeus FXD: Essential Commands for Finding the Best AirfareHow to Retrieve a Past Date Booking in AmadeusAmadeus Lesson 9: How to issue ticketAmadeus Lesson 8: How to add FOP, Commission &(FV)Amadeus Lesson 7: How to add passport Information (SR DOCS)Amadeus Lesson 6: How to price a PNR(FXX, FXP, FXR & FXB)Amadeus Lesson 5: How to add a Frequent Flyer Card (FFN & SR)Amadeus lesson 4: how to add Contact Information (AP&SR)Amadeus lesson 3: Ticketing Arrangement & Save PNRAmadeus lesson 2: How to add Passenger Names (NM)Split PNR Commands in Amadeus, Galileo, and SabreHow to clone PNR in Amadeus , Galileo and saberhow to send Itineraries via Amadeus, Galileo, SabreHow to Add a Frequent Flyer in Amadeus, Galileo & SabreHow to add Passport Data in Amadeus Galileo SabreHow to add contact details in Amadeus, Galileo, SabreHow to Master Amadeus Encode & Decode CommandsMinimum Connecting Time (MCT) – Quick GuideHow to Transfer PNR in Galileo, Amadeus & SabreAmadeus Queues : How to Use Them EfficientlyHow to Change a Passenger Name in a PNRAmadeus lesson 1: How to search for a flightThe Ultimate Amadeus Commands GuideRetention Segments: How to Keep Your PNR ActiveHow to Use ARNK in Amadeus, Sabre & GalileoVoid in Amadeus System – Simple Guide for Travel AgentsHow to Process a Manual Refund in Amadeus (Step-by-Step Guide)How to Create a Group PNR in (Amadeus, Galileo & Sabre)How to Create a PNR in Amadeus
How to Book an Infant with a Seat in Amadeus & GDSGalileo FS : Essential Commands for Finding the Best AirfareHow to Retrieve a Past Date Booking in GalileoSplit PNR Commands in Amadeus, Galileo, and SabreHow to clone PNR in Amadeus , Galileo and saberhow to send Itineraries via Amadeus, Galileo, SabreHow to Add a Frequent Flyer in Amadeus, Galileo & SabreHow to add Passport Data in Amadeus Galileo SabreHow to add contact details in Amadeus, Galileo, SabreHow to Master Galileo Encode & Decode CommandsMinimum Connecting Time (MCT) – Quick GuideHow to Handle More Than 20 Taxes in Galileo GDSHow to Transfer PNR in Galileo, Amadeus & SabreA Simple Guide to Galileo Queues for AgentsHow to Change a Passenger Name in a PNRThe Ultimate Galileo Commands GuideRetention Segments: How to Keep Your PNR ActiveHow to Use ARNK in Amadeus, Sabre & GalileoHow to Void Tickets in Sabre & GalileoHow to Issue EMD Services in Amadeus & GalileoHow to Create a Group PNR in (Amadeus, Galileo & Sabre)How to Create a PNR in Galileo
How to Book an Infant with a Seat in Amadeus & GDSHow to Retrieve a Past Date Booking in SabreSplit PNR Commands in Amadeus, Galileo, and SabreHow to clone PNR in Amadeus , Galileo and saberhow to send Itineraries via Amadeus, Galileo, SabreHow to Add a Frequent Flyer in Amadeus, Galileo & SabreHow to add Passport Data in Amadeus Galileo SabreHow to add contact details in Amadeus, Galileo, SabreMinimum Connecting Time (MCT) – Quick GuideHow to Transfer PNR in Galileo, Amadeus & SabreSabre Queue : A Quick Guide for Managing PNRsHow to Change a Passenger Name in a PNRThe Ultimate Sabre Commands GuideRetention Segments: How to Keep Your PNR ActiveHow to Use ARNK in Amadeus, Sabre & GalileoHow to Void Tickets in Sabre & GalileoHow to Create a Group PNR in (Amadeus, Galileo & Sabre)How to Create a PNR in Sabre

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How to add contact details in Amadeus, Galileo, Sabre

You still need to manually add a passenger’s mobile and email into the PNR. Not for marketing. For flight updates, irregular ops, and check-in alerts.

Each GDS does it differently. Here is the exact syntax for Amadeus, Galileo, and Sabre. No extra words.

1. Amadeus

Add mobile (OSI format)

text

OS CTCM 01000000

No spaces, no plus sign. Just numbers.

Add mobile (SSR format – preferred by many airlines)

text

SR CTCM-00000000

Add email (OSI)

text

OS CTCe mail//email.com

Add email (SSR)

text

SR CTCe-mail//email.com

Real world tip: Use SR for email. OSI sometimes gets ignored.

2. Galileo

Add mobile

text

SI.AIRLINE*CTCM 000000

Example: SI.MS*CTCM 97123456789

Add email

text

SI.AIRLINE*CTCE mail//email.com

Example: SI.MS*CTCE mail//client@hotmail.com

The airline code is mandatory. Do not skip it.

3. Sabre

Add mobile (OSI)

text

3OSI AIRLINECODE PAX CTCM 0000000

Example: 3OSI EK PAX CTCM 442012345678

Add email (OSI)

text

3OSI AIRLINECODE PAX CTCE mail//email.com

Add mobile via SSR (same for email)

text

3SR AIRLINECODE PAX CTCM 0000000
3SR AIRLINECODE PAX CTCE mail//email.com

Sabre agents usually stick to 3OSI. Faster to type.

Quick Reference Table

GDS	Code Type	Purpose	Syntax (short)
Amadeus	OSI	Mobile	`OS CTCM 01000000`
Amadeus	SSR	Email	`SR CTCe-mail//x@y.com`
Galileo	SI	Mobile	`SI.*CTCM 000000`
Galileo	SI	Email	`SI.*CTCE mail//x@y.com`
Sabre	3OSI	Mobile	`3OSI XX PAX CTCM 000`
Sabre	3OSI	Email	`3OSI XX PAX CTCE mail//x@y.com`