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How to Retrieve a Past Date Booking in Galileo

Need to access an old Galileo booking after travel has been completed? Galileo allows you to retrieve a Past Date Booking File (PDR) using the record locator. This is useful when checking ticket history, investigating customer inquiries, reviewing changes, or verifying previous booking activity.

Requesting a Past Date Booking

Use the booking’s record locator with the following command:

Action	Command
Request a past date booking file	`PQ/R-2GNDNF`

After entering the command:

Type CONFIRM
Press Enter
Galileo will process the request

What Happens Next?

Scenario	Result
Booking is less than 60 days old	Sent immediately to Queue 1, Category PD
Booking is older than 60 days	May take up to 24 hours for retrieval
Large booking file	May take up to 24 hours for retrieval

To check the queue:

Action	Command
Access Queue Count	`QCA`

The retrieved booking remains available in the queue for 7 days before being automatically removed.

Retrieving the Booking from Queue

When the booking becomes available:

Action	Command
Display Past Date queue	`Q/1*CPD`

You can also open the first booking directly from Queue 1 Category PD.

If multiple bookings are available, Galileo displays a list for selection.

Viewing Booking History

Past date bookings normally do not show active flight segments because travel has already been completed.

To investigate changes made to the booking:

Action	Command
Display booking history	`*H`

The history screen is often the most useful part of a past date booking, showing additions, cancellations, ticketing actions, and other modifications.

Important Notes

Record locators are eventually recycled after old bookings are purged.
If multiple historical bookings share the same locator, Galileo displays a selection list.
Past date booking files are available for a maximum of 13 months.
Files older than 13 months cannot be retrieved.

Quick Reference

Function	Command
Request past date booking	`PQ/R-RECORDLOCATOR`
Queue count	`QCA`
Open Past Date queue	`Q/1*CPD`
Display booking history	`*H`
Help page	`H/PQ`

Whether you’re investigating a customer complaint, checking ticket activity, or reviewing historical changes, the Past Date Booking feature in Galileo is one of the most valuable tools for accessing completed reservations.

🏷 Tags: Galileo past date

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