What is the ER command in Galileo?

The ER command in Galileo confirms and saves the current PNR. It is the equivalent of the End and Retrieve command in Amadeus.



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How to Create PNR Galileo – Step by Step

Complete beginner’s guide to creating a Passenger Name Record in Galileo — from flight search to ticket issuance.

Creating a PNR (Passenger Name Record) in Galileo is one of the core skills every travel agent must master. In this step-by-step guide, we’ll walk you through the entire booking process — from searching for flights to issuing the final e-ticket — with the exact commands you’ll use in daily work.

Unlike Amadeus, Galileo uses a different command structure and syntax. Whether you’re transitioning from Amadeus or learning your first GDS, this guide will help you understand the Galileo workflow clearly and confidently.

💡 Pro Tip: Always double-check the passenger’s name against their passport before running the pricing command. In Galileo, corrections after ticketing can trigger penalties or require a reissue — just like in any other GDS.

📋 Step-by-Step Galileo Commands

Step	Command	What It Does
1	fsCAI16DECSHJ19JANCAI	Search for the lowest price — from Cairo to Sharjah on 16 December, returning 19 January.
2	fsk5	Book option number 5 from the FS results.
3	n.lastname/firstname	Insert passenger name.
4	t.t*	Add the ticketing agreement.
5	p.t	Add the default agency data.
6	r.m	Add the Received From element.
7	er	Confirm and save the PNR (End and Retrieve).
8	fq	Price the current segment.
9	f.s	Insert the Form of Payment (cash in this example).
10	tkp/z0	Issue the ticket with zero commission (Z0 = zero commission).
11	*te/1234567891231	Display the issued ticket using its ticket number.

Understanding Each Step

1. Flight Search with FS

The FS command is Galileo’s main flight search tool. It returns the lowest available prices for a given route and date range. The format is fs[origin][date][destination][return date][origin].

2. Booking with FSK

Once FS returns the flight options, use FSK followed by the option number to book. For example, fsk5 books the fifth option on the list.

3. Adding the Passenger Name

Use N.LASTNAME/FIRSTNAME to add the passenger. Always match the name exactly as it appears in the passport. Galileo requires uppercase letters and no extra spaces.

4. Ticketing Agreement and Agency Data

The T.T* command inserts the ticketing agreement between the agency and the airline. The P.T command adds the default agency data (IATA number, address, contact details) automatically.

5. Received From and PNR Save

The R.M command records who requested the booking (usually the agent’s name or agency code). Then ER saves and retrieves the PNR — the equivalent of the End and Retrieve command in Amadeus.

6. Pricing, Payment, and Ticket Issuance

The FQ command prices the itinerary and returns the fare breakdown. Once priced, use F.S to insert the Form of Payment (cash, credit card, invoice, etc.). Finally, TKP/Z0 issues the ticket — with Z0 meaning zero commission.

7. Displaying the Issued Ticket

After issuance, use *TE/ followed by the 13-digit ticket number to display the full ticket record — including fare, taxes, form of payment, and passenger details.