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How to Create a PNR in Amadeus

Creating a Passenger Name Record (PNR) in Amadeus is one of the main tasks for any travel consultant.
The following steps explain how to build a complete booking from Cairo to Sharjah using EgyptAir.


Step 1: Search for Flight Availability

AN24SEPCAISHJ/AMS

This entry searches for available flights from Cairo (CAI) to Sharjah (SHJ) on 24 September with EgyptAir.
The system will display available flights with their booking classes.


Step 2: Sell Seats

SS2Y1

This command sells two seats in Y class (Economy) from the first line of the availability display.


Step 3: Add Passenger Names

When entering passenger names in Amadeus, always follow the format:
LASTNAME/FIRSTNAME (no spaces before or after the slash).

Examples:

  • Adult with Infant NM1HAMED/MAHMOUD MR(INF HAMED/MOHAMED/16AUG25) Adds one adult passenger, MAHMOUD HAMED, with an infant MOHAMED HAMED born on 16 August 2025.
  • Child NM1HAMED/MAHMOUD(CHD/11AUG20) Adds a child passenger named MAHMOUD HAMED, born on 11 August 2020.

Step 4: Add Contact Information

APM 000000000
APE email@email.com
  • Enter your agency phone number using APM.
  • Add your agency email address using APE for communication and ticket deliver

Step 5: Add Ticketing Instruction

TKOK

Use TKOK to confirm that you have issued the tickets.

You do not need to place the booking in a queue.


Step 6: End and Save the Booking

RF PAX
ER
  • Use RF PAX to record that you received the information from the passenger.
  • End and save the PNR in the system with ER.




Related Guides :

Understanding Per Sector, Per Coupon, Per Pricing Unit, Per Combinable, and Per Direction in Airline Fare Rules

How to Create a PNR in Galileo

How to Create a PNR in SabreHow to Create a PNR in Sabre

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