amadeus

  • How to Display Ticket Conditions in Amadeus

    How to Display Ticket Conditions in Amadeus

    In the fast-paced world of travel agencies, issuing a ticket is just the beginning. The real expertise lies in understanding the fine print—specifically, the change fees, cancellation penalties, and No-Show rules attached to that ticket. Amadeus provides a powerful suite of commands to drill down into these conditions. However, many agents struggle with retrieving historical fare…

  • How to Book an Infant with a Seat (INS) in Amadeus, Galileo & Sabre

    How to Book an Infant with a Seat (INS) in Amadeus, Galileo & Sabre

    When creating airline reservations, one of the most misunderstood passenger types is the Infant with a Seat (INS). Many beginners know how to book a regular infant (INF), but they become confused when the airline requires the infant to occupy a separate seat. Fortunately, all major Global Distribution Systems (GDS) support this type of…

  • Amadeus Lesson 12: How to add seat Selection & EMD Issuance

    Amadeus Lesson 12: How to add seat Selection & EMD Issuance

    Amadeus Lesson 10: How to Change Passenger Name in PNR Amadeus Lesson 9: How to issue ticket Amadeus Lesson 8: How to add FOP, Commission &(FV) Linkedin

  • Amadeus Lesson 11: Special Meals & Wheelchair Requests (SSR)

    Amadeus Lesson 11: Special Meals & Wheelchair Requests (SSR)

    Amadeus Lesson 9: How to issue ticket Amadeus Lesson 8: How to add FOP, Commission &(FV) Amadeus Lesson 7: How to add passport Information (SR DOCS) Linkedin

  • Amadeus Lesson 10: How to Change Passenger Name in PNR

    Amadeus Lesson 10: How to Change Passenger Name in PNR

    Amadeus Lesson 8: How to add FOP, Commission &(FV) Amadeus Lesson 7: How to add passport Information (SR DOCS) Amadeus Lesson 6: How to price a PNR(FXX, FXP, FXR & FXB) Linkedin

  • Amadeus FXD: Essential Commands for Finding the Best Airfare

    Amadeus FXD: Essential Commands for Finding the Best Airfare

    FXD (Master Pricer) is one of the most useful Amadeus commands for finding the lowest available fares and alternative flight options. It allows agents to search by date, airline, cabin class, connection points, and more. The table below includes the most commonly used FXD entries for daily reservations work. Command Purpose FXDLHR/D15SEPDXB Search a…

  • INVALID – PAST DATE SEGMENT

    INVALID – PAST DATE SEGMENT

    This error appears when using pricing commands such as FXP, FXX, FXB, or FXR. Cause: The system detects that the segment you are trying to price has already been flown or its travel date has passed. Example scenario:A segment shows status FLWN (flown), meaning it has already been used. The system will not price it as a regular active segment…

  • FREQUENT FLYER/SSR INPUT RESTRICTED

    FREQUENT FLYER/SSR INPUT RESTRICTED

    This error appears when you try to manually enter a frequent flyer number in the PNR using the SR FQTV command. Why it happens: Some airlines restrict manual SR FQTV entries for security or policy reasons. The system blocks the manual input and returns this error. How to fix it: EXCHANGE DOC IN FO DOES NOT MATCH ETKT…

  • EXCHANGE DOC IN FO DOES NOT MATCH ETKT RECORD

    EXCHANGE DOC IN FO DOES NOT MATCH ETKT RECORD

    This error occurs when you attempt to reissue a ticket (via TTP/EXCH or TTP/RT). Why it happens: The system compares the old ticket number stored in the FO element (which holds the exchange document info) against the actual ticket record. If there is any discrepancy – a wrong airline code, an incorrect ticket number, or a formatting mistake –…

  • How to Retrieve a Past Date Booking in Amadeus

    How to Retrieve a Past Date Booking in Amadeus

    Sometimes you may need to access an old or closed PNR to check booking details, ticket information, fare history, or previous transactions. Amadeus provides several commands that allow you to retrieve archived bookings using either the ticket number or the record locator. If RPP is supported in your office, you can retrieve the PNR…