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Void in Amadeus System – Simple Guide for Travel Agents
When working on the Amadeus system, you may sometimes need to cancel a ticket that was issued by mistake — wrong name, wrong date, incorrect fare, or duplicate issuance. In this case, you can process a Void, which cancels the ticket on the same day of issuance before the sales report is closed. If…
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How to Process a Manual Refund in Amadeus (Step-by-Step Guide)
Manual refunds in Amadeus GDS are used when the automatic refund is not applicable or when special fare rules, waivers, or tax adjustments are required. This guide explains how to perform a manual refund in Amadeus using TRF commands, with a real example and final refund result. What Is a Manual Refund in Amadeus?…
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How to Issue EMD Services in Amadeus & Galileo
How to issue EMD services in Amadeus and Galileo is a must-know skill for travel agents. Whether you’re adding baggage, seats, meals, or other paid services, knowing the correct commands ensures your PNRs are accurate and compliant. In this guide, we will show you exactly how to issue EMD services in both Amadeus and…
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How to Create a Group PNR in (Amadeus, Galileo & Sabre)
Group bookings are different from individual reservations.When handling large passenger numbers (20–100+), even small mistakes can cause major operational issues. This guide explains how to create a Group PNR in the three main GDS systems:Amadeus, Travelport Galileo, and Sabre GDS. Amadeus Group PNR Commands Step Command Description Create Group NG80 GROUPNAME Define group PNR…
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How to Create a PNR in Amadeus
Creating a Passenger Name Record (PNR) in Amadeus is one of the main tasks for any travel consultant.The following steps explain how to build a complete booking from Cairo to Sharjah using EgyptAir. Step 1: Search for Flight Availability This entry searches for available flights from Cairo (CAI) to Sharjah (SHJ) on 24 September…