amadeus

The error occurs because one or more flight segments in the PNR have a status other than HK (Confirmed).Possible statuses include: HL (Waitlisted), HN (Requested), UC (Unable to Confirm), or others. Solution: Also Read: CHECK DATE OF BIRTHCANCEL SEAT ITEM OR SPLIT PNR PRIOR TO NAME RE-ENTER*ATTN – ISSUE SEPARATE TICKETS Linkedin

This error appears when the agent tries to enter a Date of Birth for a passenger, but the system rejects it. Reason: The Date of Birth was entered in an incorrect format. The Amadeus system requires a specific date structure, and any deviation will trigger this error. Solution: Enter the Date of Birth using the correct…

This error appears when the agent tries to issue the ticket, but the system blocks it. Reason: The Fare Basis field inside the TST (Ticket Mask) contains a hyphen “–”.The Amadeus system does not allow any special characters (such as -, /, *, etc.) in the Fare Basis. Only letters, numbers, and spaces are permitted. Solution: Edit the Fare…

Q1: What error appears when I try to add APIS information? A: When you try to enter Address Information (APIS – Advance Passenger Information) into the PNR, the system returns this error:ASSOCIATION NOT ALLOWED IN ELEMENT Q2: What causes this error? A: This error occurs because you have associated the APIS line with a specific segment number in…

Q1: What error appears when I try to send an email? A: When you attempt to send an email via the Amadeus system to your customer, you may receive this error message:A MESSAGE IS PENDING TO BE SENT Q2: What causes this error? A: This error happens when there is a temporary internet connectivity issue at the exact…

Q1: What error do I see when pricing? A: When you try to price the ticket using the Price command, the system returns this warning:*ATTN – ISSUE SEPARATE TICKETS Q2: What causes this error? A: The error happens because the mileage (distance) of a Surface / ARNK segment is greater than the mileage of the longest actual flight segment in the same…