
When creating airline reservations, one of the most misunderstood passenger types is the Infant with a Seat (INS). Many beginners know how to book a regular infant (INF), but they become confused when the airline requires the infant to occupy a separate seat. Fortunately, all major Global Distribution Systems (GDS) support this type of…

If you need to retrieve a past date booking in Sabre, you can search using the record locator, ticket number, or passenger name. This is especially useful when assisting customers, checking previous reservations, or reviewing ticket details. Recall Commands Action Command Recall by PNR *PNR-P Recall by ticket number *TKT13XXXXXXXXXXXX-P Recall by passenger name…

Copying or cloning a PNR is one of the most useful functions in any GDS system. Travel agents use these commands to duplicate itineraries, copy passenger information, or create new bookings faster without re-entering all details manually. This quick guide covers the most common PNR copy commands in Amadeus, Galileo, and Sabre. Amadeus PNR…

Travel agents handle hundreds of PNRs daily, so using the correct GDS commands is essential for saving time and avoiding mistakes. This guide covers commonly used commands in Amadeus, Galileo, and Sabre for sending itineraries and displaying ticket PDFs. Amadeus Send itinerary without price Display itinerary PDF in browser (without price) Send itinerary for…

Let’s be honest – adding a frequent flyer number to a booking should be easy, but every GDS does it differently. I’ve been there. You have a passenger standing in front of you, and they say:“I want to earn miles on this flight.” Here’s how you actually do it in Sabre, Galileo, and Amadeus – without…

Target Audience: Travel Agents, Airline Ticketing Staff, GDS Users Linking a passenger’s passport information to their booking (PNR) is mandatory for international flights. Each Global Distribution System (GDS) uses a slightly different command. Below is a quick, practical guide for Amadeus, Galileo, and Sabre. 1. Amadeus – Format Use the command SRDOCS followed by the details. The structure is: SRDOCS<airline…

You still need to manually add a passenger’s mobile and email into the PNR. Not for marketing. For flight updates, irregular ops, and check-in alerts. Each GDS does it differently. Here is the exact syntax for Amadeus, Galileo, and Sabre. No extra words. 1. Amadeus Add mobile (OSI format) text OS CTCM 01000000 No…

Sharing a PNR between offices is a daily task for travel agents, especially when handling teamwork, ticketing, or support cases. Each GDS system has its own way of transferring or granting access to a booking. Here’s a simple, practical guide. Galileo (Travelport) In Galileo, PNR sharing is mainly handled through queues. This sends the…

If you work with Sabre GDS you have probably seen queue numbers showing up over the place. These queues are not random lists they are actually very important tools that help travel agents manage bookings in a efficient way without missing any important updates. What are Sabre queues? Sabre queues are lists of Passenger…

Sometimes a travel agent may need to correct a passenger name inside a PNR (Passenger Name Record). Each GDS system uses a different command to update the name field. Below are the common commands used in Sabre, Galileo, and Amadeus. Sabre To modify a passenger name in Sabre, use the following command: Example: This…