Learn everything about Special Service Requests (SSR) in the airline industry. This tag covers SSR codes, meal requests, wheelchair assistance, medical services, special baggage, infant requests, pet travel, and other passenger service requests. Find detailed explanations, airline policies, and Amadeus examples to help you correctly add and manage SSRs during the booking process.
A Complete Beginner’s Guide to Special Service Requests in Amadeus GDS Welcome to Lesson 11 of our Amadeus Course for Beginners. So far, you’ve learned how to build, price, and ticket a complete PNR. But professional travel agents go one step further — they take care of the passenger’s personal needs by adding Special…
A Complete Beginner’s Guide to Adding Travel Documents in Amadeus GDS By now you’ve learned how to search for flights, add passenger names, arrange ticketing, include contact information, add a frequent flyer card, and price the PNR. In this seventh lesson, we’ll cover an essential security requirement for international travel: adding passport information to…
A Complete Beginner’s Guide to Adding Loyalty Program Details in Amadeus GDS After learning how to search for flights, add passenger names, arrange ticketing, and include contact information, the next important skill for any travel agent is adding frequent flyer cards to the PNR. Frequent flyer numbers allow passengers to earn miles, access lounges,…
A Complete Beginner’s Guide to Adding Contact Details and Service Requests in Amadeus GDS After mastering flight search, passenger names, and ticketing arrangement in the previous lessons, the next essential step is adding contact information to your PNR. Airlines require accurate contact details to reach the passenger in case of schedule changes, delays, or…
Target Audience: Travel Agents, Airline Ticketing Staff, GDS Users Linking a passenger’s passport information to their booking (PNR) is mandatory for international flights. Each Global Distribution System (GDS) uses a slightly different command. Below is a quick, practical guide for Amadeus, Galileo, and Sabre. 1. Amadeus – Format Use the command SRDOCS followed by the details. The structure is: SRDOCS<airline…
Table of Contents Introduction Amadeus Contact Entries Galileo Contact Entries Sabre Contact Entries Quick Reference Table Two Rules That Never Change Frequently Asked Questions How to Add Contact Details in Amadeus, Galileo & Sabre (CTCM & CTCE) 📅 Updated: October 2026 ⏱ 6 min read ✈️ GDS HUB Editorial You still need to manually…
Table of Contents Introduction 1) WCHR – Wheelchair Ramp 2) WCHS – Wheelchair Steps 3) WCHC – Wheelchair Cabin Quick Comparison Table How to Book Wheelchair SSRs in GDS Conclusion Frequently Asked Questions WCHR vs WCHS vs WCHC: Wheelchair SSR Codes Explained for Travel Agents 📅 Updated: October 2026 ⏱ 7 min read ✈️…