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Minimum Connecting Time (MCT) is the minimum time required between two flights for a passenger to successfully connect at a specific airport.If the connection is below MCT, the itinerary is considered invalid. Why It’s Important Check MCT with Existing Segments Amadeus If you already have segments: DM1 ExampleActual connecting time is 01:45→ This means…
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Sharing a PNR between offices is a daily task for travel agents, especially when handling teamwork, ticketing, or support cases. Each GDS system has its own way of transferring or granting access to a booking. Here’s a simple, practical guide. Galileo (Travelport) In Galileo, PNR sharing is mainly handled through queues. This sends the…
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If you work with Amadeus GDS, you’ve likely heard of queues. However, many agents don’t fully grasp their value. This guide will explain what Amadeus queues are, why they matter, and how to effectively use them in your daily tasks. What Are Queues in Amadeus? In Amadeus, queues are organized storage areas where PNRs…
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Sometimes a travel agent may need to correct a passenger name inside a PNR (Passenger Name Record). Each GDS system uses a different command to update the name field. Below are the common commands used in Sabre, Galileo, and Amadeus. Sabre To modify a passenger name in Sabre, use the following command: Example: This…
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Read also The Ultimate Galileo Commands Guide The Ultimate Amadeus Commands Guide The Ultimate Sabre Commands Guide
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Complete Amadeus Commands Reference – 600+ GDS Entries for Travel Professionals COMMAND DESCRIPTION Create New ID JCD Enter into User screen JGA3446SG/USN-SULAV GAURO create new uid JGA, Four digit+ initial of First Name & Last Name, – , Full Name VOID TRDC/TK-1234567890 Void ticket with document Number TRDC/LX (Where X is the FA/FHE line…
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If you work with global distribution systems (GDS) like Amadeus, Sabre, or Travelport Galileo, understanding Retention Segments is essential. They allow travel agents to keep PNRs active without adding new flight segments, which is critical for managing bookings, exchanges, and reporting. What Is a Retention Segment? A Retention Segment is a non-air segment added…
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If you work with Global Distribution Systems (GDS) like Amadeus, Sabre, or Travelport Galileo, you have likely seen ARNK inside a PNR. This guide explains clearly what ARNK means, why it is important, and how to add it in different GDS systems. What Does ARNK Mean? ARNK stands for Arrival Unknown. It is a…
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When working on the Amadeus system, you may sometimes need to cancel a ticket that was issued by mistake — wrong name, wrong date, incorrect fare, or duplicate issuance. In this case, you can process a Void, which cancels the ticket on the same day of issuance before the sales report is closed. If…
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Manual refunds in Amadeus GDS are used when the automatic refund is not applicable or when special fare rules, waivers, or tax adjustments are required. This guide explains how to perform a manual refund in Amadeus using TRF commands, with a real example and final refund result. What Is a Manual Refund in Amadeus?…