Target Audience: Travel Agents, Airline Ticketing Staff, GDS Users Linking a passenger’s passport information to their booking (PNR) is mandatory for international flights. Each Global Distribution System (GDS) uses a slightly different command. Below is a quick, practical guide for Amadeus, Galileo, and Sabre. 1. Amadeus – Format Use the command SRDOCS followed by the details. The structure is: SRDOCS<airline…
You still need to manually add a passenger’s mobile and email into the PNR. Not for marketing. For flight updates, irregular ops, and check-in alerts. Each GDS does it differently. Here is the exact syntax for Amadeus, Galileo, and Sabre. No extra words. 1. Amadeus Add mobile (OSI format) text OS CTCM 01000000 No…
In the Amadeus GDS system, travel agents rely on quick encode and decode commands to retrieve essential travel data such as city and airport codes, airline information, country codes, and aircraft types. These commands are widely used to speed up reservations and improve accuracy during booking. This guide explains the most important Amadeus ENCODE…
Minimum Connecting Time (MCT) is the minimum time required between two flights for a passenger to successfully connect at a specific airport.If the connection is below MCT, the itinerary is considered invalid. Why It’s Important Check MCT with Existing Segments Amadeus If you already have segments: DM1 ExampleActual connecting time is 01:45→ This means…
Sharing a PNR between offices is a daily task for travel agents, especially when handling teamwork, ticketing, or support cases. Each GDS system has its own way of transferring or granting access to a booking. Here’s a simple, practical guide. Galileo (Travelport) In Galileo, PNR sharing is mainly handled through queues. This sends the…
If you work with Amadeus GDS, you’ve likely heard of queues. However, many agents don’t fully grasp their value. This guide will explain what Amadeus queues are, why they matter, and how to effectively use them in your daily tasks. What Are Queues in Amadeus? In Amadeus, queues are organized storage areas where PNRs…
Sometimes a travel agent may need to correct a passenger name inside a PNR (Passenger Name Record). Each GDS system uses a different command to update the name field. Below are the common commands used in Sabre, Galileo, and Amadeus. Sabre To modify a passenger name in Sabre, use the following command: Example: This…
Read also The Ultimate Galileo Commands Guide The Ultimate Amadeus Commands Guide The Ultimate Sabre Commands Guide
Complete Amadeus Commands Reference – 600+ GDS Entries for Travel Professionals COMMAND DESCRIPTION Create New ID JCD Enter into User screen JGA3446SG/USN-SULAV GAURO create new uid JGA, Four digit+ initial of First Name & Last Name, – , Full Name VOID TRDC/TK-1234567890 Void ticket with document Number TRDC/LX (Where X is the FA/FHE line…
If you work with global distribution systems (GDS) like Amadeus, Sabre, or Travelport Galileo, understanding Retention Segments is essential. They allow travel agents to keep PNRs active without adding new flight segments, which is critical for managing bookings, exchanges, and reporting. What Is a Retention Segment? A Retention Segment is a non-air segment added…