Amadeus Lesson 9: How to issue ticket

A Complete Beginner’s Guide to E-Ticket Issuance in Amadeus GDS

You’ve finally reached the moment every booking has been building towards: issuing the ticket. After searching for flights, adding passenger names, arranging ticketing, adding contacts, including frequent flyer cards, pricing, adding passport data, and recording the form of payment — the only remaining step is to convert that PNR into a real, valid e-ticket. In this ninth lesson, we’ll show you exactly how to issue a ticket in Amadeus using the TTP command, with a full video demonstration at the end.

Why Is Issuing a Ticket So Important?

A PNR without a ticket is not a confirmed booking. Airlines will automatically cancel any PNR that hasn’t been ticketed within the ticketing time limit — usually 24 to 72 hours after reservation. Issuing the ticket locks in the price, guarantees the seat, and generates the passenger’s e-ticket number, which is required for check-in. This is the step that officially completes the sale and generates the agency’s revenue.

Step 1: Verify the PNR Is Ticketing-Ready

Before issuing, always check that the PNR has all required elements:

• Passenger names (NM) — matching passport exactly
• Contact information (AP / APE) — phone and email
• Stored fare (FXP / FXR) — the pricing must be stored
• Form of Payment (FP) — cash or credit card
• Commission (FM) — if applicable
• Ticketing Arrangement (FV / TKOK) — received from

If any of these are missing, Amadeus will return an error when you try to issue the ticket.

Step 2: The TTP Command — Issue the Ticket

The main command for issuing a ticket is TTP (Transitional Ticketing Process). The general format is:

• TTP – Issues the ticket for all passengers in the PNR
• The system will validate fare, payment, and compliance rules
• A unique 13-digit e-ticket number is generated for each passenger

Step 3: Issue the Ticket for Specific Passengers

If you want to issue a ticket for a specific passenger (for example, in a multi-passenger PNR), you use the passenger reference:

• TTP/P1 – Issues a ticket for passenger 1 only
• TTP/P1,2 – Issues tickets for passengers 1 and 2 together
• TTP/INF – Issues a ticket for an infant (linked to the adult PNR)

Step 4: Understanding the E-Ticket Output

After issuing, Amadeus will return a confirmation showing:

• The 13-digit e-ticket number (starting with the airline’s 3-digit code — e.g., 077 for EgyptAir)
• The passenger name and flight details
• The fare and total amount paid
• The form of payment used

You should record these numbers and provide them to the passenger — this is what they’ll present at check-in.

Step 5: Print or Send the Itinerary Receipt

After issuing the ticket, you can print or email the itinerary receipt for the passenger using the following command:

• TWD – Display the ticket or document
• /L9 – Line number 9 (adjust according to your PNR)

Common Mistakes Beginners Make

The most frequent errors when issuing tickets include: attempting to issue without stored fare (TTP will fail), missing the Form of Payment, trying to issue after the ticketing time limit has expired (the PNR gets cancelled), ignoring the airline’s specific ticketing instructions, and using the wrong TTP variant — for instance, TTP/EXCH for exchanges instead of a new ticket. Another common mistake is issuing the ticket with an incorrect passenger name — this is one of the most expensive errors to fix. Always triple-check the name before pressing Enter, and never share the e-ticket number publicly since it contains personal data.

Video Lesson

Watch the practical, step-by-step walkthrough in the video below:

Conclusion

Issuing a ticket in Amadeus is the final step that transforms a PNR into a real, valid booking. Use TTP to issue the ticket, TTP/P1 for specific passengers, and TWD to verify or print the outcome. Master these commands, and you’ve officially completed the full booking cycle in Amadeus — from flight search to ticketing. In the next lesson, we’ll cover post-ticketing operations: refunds, reissues, and void transactions.