A complete guide to the FQNTAX command in Amadeus โ how to display general tax information for a specific country or location code while pricing or reviewing an airline fare.
Taxes make up a significant part of most international airfares, and understanding them is essential for accurate pricing, quoting, and refund processing. Some taxes are levied by the departure country, others by the arrival country, and some apply only to specific routes or passenger types. The FQNTAX command provides general information about the taxes applicable in a specific country or location, giving you a quick reference point when reviewing a fare or explaining charges to a customer. This guide explains what FQNTAX does, the correct syntax, and the situations where it is most useful.
What Does the FQNTAX Command Do?
FQNTAX is the Amadeus GDS command used to display general tax information for a specific country.
Category: Tax Information.
It provides general information about taxes applicable in a specific country or by using an airport or city code.
Unlike the tax breakdown shown in a TST, which lists the exact amounts on a specific ticket, FQNTAX provides general reference information โ what taxes exist for a country, their codes, and their typical application. It is a research and explanation tool rather than a pricing calculation.
Syntax & Examples
Display general tax information for a country:
FQNTAX/FINLANDThis displays general tax information for Finland, listing the applicable tax codes and their general conditions.
Display tax information using a location code:
FQNTAX/HELThis displays general tax information using the Helsinki (HEL) location code, which is useful when you know the airport or city but not the exact country name required by the entry.
When to Use FQNTAX
Use FQNTAX when you need to check general tax information for a country or location while pricing or reviewing an airline fare. Typical scenarios include:
- Explaining the taxes included in a quoted fare to a customer.
- Checking which taxes apply to a specific departure or arrival country.
- Comparing tax treatment between two destinations on a multi-country itinerary.
- Verifying a tax code seen on a TST or a fare quote.
- Preparing an estimate of taxes for a fare quotation.
- Supporting a refund or reissue where taxes are partially refundable.
- Researching a new destination or route where taxes are unfamiliar.
How FQNTAX Fits Into Your Pricing Workflow
A typical pricing session using FQNTAX might look like this:
- Display the fare for a route with
FQD. - Review the fare rules with
FQNif needed. - Check the applicable taxes for the destination with
FQNTAX/FINLANDorFQNTAX/HEL. - Compare the tax information against the taxes shown in the fare quote.
- Price the itinerary with
FXPonce everything is confirmed. - Issue the ticket with
TTP.
How FQNTAX Relates to Other Tax and Fare Commands
- FQNTAX โ general tax information for a country or location code.
- FQN โ fare notes, rules, categories, and routing information.
- FQD โ displays available fares between cities or for specific airlines.
- FQP / FXP โ pricing commands that calculate taxes for a specific itinerary.
- TQT / TQTC โ display the TST with the actual tax breakdown.
- TRFT / TRFU/TA โ display and update taxes in a refund record.
The key distinction: FQNTAX gives general country-level tax information, while the TST displays the exact taxes on a specific ticket.
Frequently Asked Questions
What does FQNTAX do in Amadeus?
FQNTAX displays general tax information for a specific country or location code, providing reference details about applicable taxes.
Can I use an airport code instead of a country name?
Yes. Use the airport or city code, for example FQNTAX/HEL for Helsinki.
Does FQNTAX calculate the taxes on my ticket?
No. FQNTAX provides general tax information. The exact tax amounts applied to a specific ticket are shown in the TST using TQT.
When would I use FQNTAX during a refund?
When you need to confirm whether a tax code shown in the refund record applies to the destination country or is refundable under the applicable rules.
Conclusion
The FQNTAX command is the reference tool for country and location-specific tax information in Amadeus. Use FQNTAX/FINLAND when you know the country, or FQNTAX/HEL when you have an airport or city code. It tells you which taxes apply for a destination, helping you explain fare components to customers, verify a tax code seen on a TST, and prepare accurate quotes. Remember that FQNTAX provides general reference information โ the exact taxes on a specific ticket appear in the TST, and the pricing is calculated with FXP. Paired with FQD, FQN, and TQT, the FQNTAX command completes your fare and tax research toolkit and ensures every quote and ticket is accurate from start to finish.
