Amadeus FXO Command: ATC Reissue Best Pricer Guide

A complete guide to the FXO command in Amadeus — how to perform Confirmed Best Pricer pricing and create a TST during the ATC reissue process.

Reissuing a ticket in Amadeus involves more than simply repricing the itinerary. The system must find the correct applicable fare for the new routing and dates, confirm that fare as the final pricing result, and build the TST that will be used to issue the new ticket. The FXO command handles all three steps in a single entry during the ATC reissue process. It searches for the best applicable fare, confirms that pricing, and creates the TST — giving you a complete, ready-to-issue ticket record. This guide explains what FXO does, how it fits into the ATC reissue workflow, and when to use it.

Prerequisites — Before Running FXO

FXO is an ATC reissue command — it will not work on a standard new booking. Before you run FXO, make sure the following conditions are met:

Active ATC session — the PNR must be open in an Amadeus Ticket Changer (ATC) reissue session, not a standard booking workspace. If ATC has not been activated, FXO will be rejected.
Issued ticket with FA element — the PNR must contain a valid FA (Fare Already) element showing the original ticket has been issued. Without it, the system has no reference fare to reprice against.
Updated itinerary in the PNR — the new segments or date changes must already be stored before running FXO, so the pricing can be applied to the correct routing.
Fare rules allow reissue — the original ticket’s fare rules must permit a reissue. Non-reissuable fares will be refused during pricing.
Office profile permissions — your sign-in must have permission to run ATC reissue pricing commands.
Correct validating carrier — the carrier on the new TST must match the carrier of the original ticket or any airline-interline agreements in place.

If any of these conditions is missing, run the reissue flow step by step rather than going straight to FXO.

What Does the FXO Command Do?

FXO is an Amadeus ATC Reissue command used for Confirmed Best Pricer pricing with TST creation.

Category: ATC Reissue / Best Pricer.

The FXO command searches for the best applicable fare during the ATC reissue process, confirms the pricing, and creates a TST. Instead of running separate steps to price, confirm, and build the ticket record, FXO combines them into one action.

This makes FXO a key command for agents who need a reliable, confirmed pricing result before proceeding with the reissue and final ticket issuance.

FXO Command Syntax

Enter the command on its own while working in the ATC reissue process:

FXO

The system performs Confirmed Best Pricer pricing, searches for the best applicable fare, confirms the result, and creates the TST.

What the FXO Command Produces

Performs Confirmed Best Pricer pricing — the fare is confirmed rather than left as a suggestion.
Searches for the best applicable fare — the system finds the most suitable fare for the new itinerary.
Used in the ATC Reissue process — designed specifically for reissue workflows.
Creates a TST — a Transitional Stored Ticket is built from the confirmed pricing.

💡 Pro-Tip — What to Do When FXO Returns an Error

FXO can fail even when the PNR looks ready. The most common errors and how to resolve them:

Fare Not Found / No Applicable Fare

The system cannot find a valid fare for the new itinerary. This usually means the segments are not sellable in the classes the original fare requires, or the routing is invalid.

👉 Check the segment classes against the fare rule. If the classes are wrong, rebook in an acceptable class or try a lower cabin fare. Preview the result with FXF or FXE before committing.

Not in ATC Session

FXO is an ATC-only command. If the PNR is not currently in an active ATC reissue session, the entry will be rejected.

👉 Retrieve the PNR through the ATC workflow first, or use the standard pricing commands FXP/FXR instead.

Missing or Invalid FA Element

No FA element means the system has no original ticket to reprice against.

👉 Verify the ticket was actually issued and stored in the PNR. Retrieve the TST history with TTH to confirm.

Fare Rule Not Reissuable

Some fares cannot be reissued — they must be refunded and rebooked instead.

👉 Review the fare rule with FQN before continuing. Consider an involuntary reissue with FXI if the change was airline-driven.

Pro-Tip: When FXO fails, do not keep retrying. Diagnose the cause first — then use FXE (informative Best Pricer) or FXF (informative standard) to preview the fare without committing.

When to Use FXO

Use FXO when you are ready to confirm the Best Pricer result for a ticket reissue and create a TST before proceeding with ticket issuance. Typical scenarios include:

Processing an ATC reissue after an itinerary change.
Confirming the fare that will be used on the new ticket.
Building the TST automatically from the confirmed pricing result.
Preparing the ticket record before running the final issuance command.
Verifying the applicable fare before finalising the reissue.

How FXO Fits Into the ATC Reissue Workflow

A typical ATC reissue session using FXO might look like this:

Retrieve the PNR and confirm the ticket is eligible for reissue.
Adjust the itinerary if the change requires new segments.
Enter FXO to confirm the Best Pricer result and create the TST.
Review the created TST with TQT or TQTC.
Correct any element if needed using TTK or TTI.
Proceed with the reissue and final ticket issuance using TTP.

How FXO Relates to Other ATC Reissue Commands

FXO → Confirmed Best Pricer pricing with TST creation for ATC reissue.
FXF → informative pricing without TST creation. Read the full FXF guide.
FXE → informative Best Pricer preview without TST creation. Read the full FXE guide.
FXQ → confirmed pricing with TST creation and passenger/segment options. Read the full FXQ guide.
FXI → pricing for an involuntary ticket change (schedule change, cancellation). Read the full FXI guide.
TQT / TQTC → display the TST created by FXO. Read the TQT guide.
TTK / TTI → manually adjust fare, tax, validity, and baggage in the TST. Read the TTK guide.
TTP → issue the reissued ticket using the new TST. Read the TTP guide.

Related Commands & Further Reading

Explore the related Amadeus ATC reissue and TST commands below to complete your toolkit:

Amadeus Command

TTP — Issue Ticket

Issue the reissued ticket after the TST is confirmed.

Amadeus Command

TQT — Display TST

Review the TST after the confirmed reissue pricing.

Amadeus Command

FXI — Involuntary Reissue

Reissue pricing for airline-caused disruptions.

Amadeus Command

FXF — Informative Pricing

Preview the reissue fare without committing.

Amadeus Command

FXQ — Confirmed with Options

Target specific passengers or segments during reissue.

Amadeus Command

FXE — Informative Best Pricer

Best-price preview without creating a TST.

Frequently Asked Questions

What does FXO do in Amadeus?

FXO performs Confirmed Best Pricer pricing during the ATC reissue process, searches for the best applicable fare, and creates a TST.

Does FXO create a TST automatically?

Yes. FXO creates the TST as part of the command, so no separate TST creation step is required.

What is the difference between FXO and FXI?

FXO is used for Confirmed Best Pricer pricing with TST creation in the ATC reissue process. FXI is used specifically for involuntary changes such as airline schedule changes or cancellations.

Why does FXO return “Fare Not Found”?

The system cannot find a valid fare for the new itinerary — usually because the new segments are booked in classes the original fare rule does not allow, or the routing is invalid. Check the booking classes against the fare rule, rebook in an acceptable class, then re-run FXO.

Conclusion

The FXO command combines the pricing, confirmation, and TST creation steps that every ATC reissue requires. Instead of running separate entries, one FXO command searches for the best applicable fare, confirms it, and builds the Transitional Stored Ticket — ready for review and final issuance. Use FXO when you are ready to confirm the Best Pricer result for a reissue and create the TST before processing the new ticket. Paired with FXI for involuntary changes, TQT and TQTC for review, and TTP for issuance, FXO makes the ATC reissue process fast, reliable, and complete.

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Bookmark This FXO Guide for Reissue Day

FXO is the command you reach for when a reissue has to be confirmed cleanly the first time. Save this page — and browse our other GDS command guides — so the syntax, prerequisites and troubleshooting steps are always one click away.

TTP — Issue Ticket TQT — Display TST FXI — Involuntary

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