A complete guide to the TI command in Amadeus โ how to access visa and health requirements, country information, travel rules, news, help pages, and airport-city lists.
Travel agents are frequently asked questions that have nothing to do with fares or ticketing: does this passenger need a visa, are there health requirements for this destination, what are the entry rules, which cities in Italy have airports. The TI command in Amadeus answers all of these from within the system. It provides access to travel information including visa and health requirements, country information, travel rules, news, help pages, and airport-city lists. This guide walks through each TI variation, so you can retrieve the exact information you need without leaving your workflow.
What Does the TI Command Do?
TI is the Amadeus GDS command used to request travel information such as visa, health, country, rules, and other travel-related information.
Category: Travel Information.
The TI command provides access to travel information, including visa and health requirements, country information, travel rules, news, help pages, and airport-city lists.
Visa & Health Information
Request visa information from the PNR for specific segments:
TIRV/NAFR/S4-6
This requests visa information from the PNR for segments 4โ6.
Request health information from the PNR for specific segments:
TIRH/NAFR/S2-3
This requests health information from the PNR for segments 2โ3.
Request both visa and health information from the PNR:
TIRA/NAFR/S2-3
This requests both visa and health information from the PNR for segments 2โ3.
Visa & Health Masks
Request the visa information mask:
TIFV
or:
TI/VISA
Request the health information mask:
TIFH
or:
TI/HEALTH
Request the visa and health information mask:
TIFA
or:
TI/ALL
News & Rules
Request travel news:
TINEWS
TINEWS/N2
This requests the latest travel news, or news from a specific index.
Request rules information:
TIRULES
TIRULES/R1
This requests the rules definition, or a specific rule from the index.
Help & Country Information
Request the TI help pages:
TIHELP
Request specific country information:
TIDFT/LIS/CS
Request notes for specific country information:
TIDFT/LIS/CS/NO
Request country information by specific subsections:
TIDFT/DE/PA/PT
Country Airport Cities
Display a list of cities with airports in a country:
TILCC/ITALY
This displays a list of cities with airports in Italy โ useful for confirming which city codes are available for a destination.
Group List
Display the group list:
TIGRL
Display a specific group from the group list:
TIGRL/EEC
When to Use TI
Use TI commands when you need to check visa requirements, health information, travel rules, country details, travel news, or other travel-related information while working in Amadeus. Typical scenarios include:
- Advising a customer on visa requirements for an international itinerary.
- Checking health and vaccination requirements before travel.
- Providing entry rules or travel advisories for a destination.
- Confirming which cities in a country have airports.
- Reviewing travel news for schedule disruptions or regulatory changes.
- Accessing the TI help pages to understand available information options.
How TI Fits Into Your Daily Workflow
A typical travel-information session using TI might look like this:
- Retrieve the PNR and identify the segments requiring visa or health checks.
- Enter
TIRA/NAFR/S2-3to request both visa and health information for the relevant segments. - Use
TIFV,TIFH, orTIFAfor the mask displays. - Check country-specific details with
TIDFT/LIS/CS. - Review travel news with
TINEWSif the itinerary might be affected. - Advise the customer with accurate, system-sourced information.
How TI Relates to Other Amadeus Commands
- TI โ travel information: visa, health, country, rules, news.
- HE โ Amadeus help pages for command syntax and usage.
- SR โ special service requests, including visa and health SSR entries in the PNR.
- DOCS โ APIS and travel document entries for passenger data.
- FQ / FXP โ fare quotation and pricing commands.
Frequently Asked Questions
What does TI do in Amadeus?
TI provides access to travel information, including visa and health requirements, country information, travel rules, news, help pages, and airport-city lists.
What is the difference between TIRV, TIRH, and TIRA?
TIRV requests visa information, TIRH requests health information, and TIRA requests both.
How do I list cities with airports in a country?
Use TILCC/ITALY, replacing ITALY with the country name you need.
Where do I find help for the TI command?
Enter TIHELP to display the TI help pages.
Conclusion
The TI command brings travel information directly into your Amadeus session. Use TIRV, TIRH, or TIRA to check visa and health requirements for specific segments, TIFV, TIFH, and TIFA for the mask displays, TINEWS and TIRULES for news and rules, and TIDFT and TILCC for country and airport-city information. Because this information comes directly from the Amadeus system, it is accurate, current, and available without leaving your workflow. Paired with SR entries for visa and health service requests and HE for command help, TI completes your Amadeus toolkit for advising customers on every aspect of their journey.