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How to Use ARNK in Amadeus, Sabre & Galileo
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If you work with Global Distribution Systems (GDS) like Amadeus, Sabre, or Travelport Galileo, you have likely seen ARNK inside a PNR. This guide explains clearly what ARNK means, why it is important, and how to add it in different GDS systems. What Does ARNK Mean? ARNK stands for Arrival Unknown. It is a…
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How to Void Tickets in Sabre & Galileo
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When working in global distribution systems (GDS) like Sabre and Travelport Galileo, the Void function allows travel agents to cancel a ticket on the same day of issuance before the reporting period closes. In other words, it helps agents correct mistakes quickly without going through the full refund process. For example, Void is commonly…
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Void in Amadeus System – Simple Guide for Travel Agents
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When working on the Amadeus system, you may sometimes need to cancel a ticket that was issued by mistake — wrong name, wrong date, incorrect fare, or duplicate issuance. In this case, you can process a Void, which cancels the ticket on the same day of issuance before the sales report is closed. If…
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Complete Guide to WCHC, WCHR and WCHS in Aviation
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In the aviation industry, the codes WCHC, WCHR, and WCHS are special service request (SSR) codes defined by IATA.They are used in airline reservation systems to indicate the type of wheelchair assistance a passenger requires. Understanding the difference between these codes is essential for travel agents, airport staff, and airline employees to ensure smooth…
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How to Process a Manual Refund in Amadeus (Step-by-Step Guide)
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Manual refunds in Amadeus GDS are used when the automatic refund is not applicable or when special fare rules, waivers, or tax adjustments are required. This guide explains how to perform a manual refund in Amadeus using TRF commands, with a real example and final refund result. What Is a Manual Refund in Amadeus?…
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How to Issue EMD Services in Amadeus & Galileo
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How to issue EMD services in Amadeus and Galileo is a must-know skill for travel agents. Whether you’re adding baggage, seats, meals, or other paid services, knowing the correct commands ensures your PNRs are accurate and compliant. In this guide, we will show you exactly how to issue EMD services in both Amadeus and…
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Create group PNRs in Amadeus, Galileo & Sabre Fast
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Real GDS Commands, Airline Policy Notes, and Practical Agent Tips Group bookings are very different from normal individual reservations.When you’re handling 20, 50, or even 100 passengers, small mistakes can cause major operational issues. In this guide, I’ll walk you through how to create a Group PNR across the three major GDS systems —…
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What Is Per Sector and Per Coupon in Airline Pricing
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Understanding Per Sector, Per Coupon, Per Pricing Unit, Per Combinable and Per Direction in Airline Fare Rules In airline ticketing and fare rules, misunderstanding how a penalty is applied can lead to major pricing errors.Terms like per sector, per coupon, per pricing unit, per combinable, per direction, and per ticket define the exact level…
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How to Create a PNR in Amadeus
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Creating a Passenger Name Record (PNR) in Amadeus is one of the main tasks for any travel consultant.The following steps explain how to build a complete booking from Cairo to Sharjah using EgyptAir. Step 1: Search for Flight Availability This entry searches for available flights from Cairo (CAI) to Sharjah (SHJ) on 24 September…
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How to Create a PNR in Galileo
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reating a Passenger Name Record (PNR) in Galileo follows a logical sequence of commands to book flights, enter passenger details, and finalize the reservation.Below is an example showing how to create a complete PNR for a journey from Cairo (CAI) to Sharjah (SHJ) on EgyptAir. Step 1: Search for Flight Availability This command displays…