Learn essential Amadeus commands with practical examples and step-by-step lessons for travel agents and GDS users. Explore commands for PNR creation and management, flight availability, pricing, ticketing, queues, seat selection, EMD issuance, and other common Amadeus tasks. These guides are designed to help beginners and experienced travel professionals use the Amadeus GDS more efficiently in real-world booking and ticketing situations.
A complete guide to the QE, QER, and QES commands in Amadeus — how to place PNRs and messages on queues and manage their position during queue processing. Key Takeaways QE places a PNR or message on a queue — either the current one or by record locator. QER adds the PNR to another…
A complete guide to the RTQ command in Amadeus — how to display all queues containing the currently retrieved PNR and review its queue placement. In Amadeus queue management, knowing where a PNR currently sits is just as important as knowing how to place it on a queue. The RTQ command solves exactly that…
A complete guide to the QU command in Amadeus — how to redisplay the current queue message for review or further processing. When you are working through a queue in Amadeus, it is easy to lose sight of the message you are currently processing. You may scroll to another screen, retrieve a different PNR,…
A complete guide to the QR command in Amadeus — how to remove all PNRs or messages from a queue, and why this powerful command must be used with care. Most Amadeus queue commands are safe, reversible, and designed for everyday processing. The QR command is different. It is a bulk-action command that removes…
A complete guide to the QF and QFR commands in Amadeus — how to end the transaction, exit queue mode, and redisplay the PNR when needed. Key Takeaways QF ends the transaction, saves changes, and exits queue mode. QFR does the same but also redisplays the PNR after exiting. Use QF when you are…
A complete guide to the QIR command in Amadeus — how to ignore the current PNR, exit queue mode, and redisplay the PNR for further review. Not every queue item needs to be processed the moment you open it. Sometimes you review a PNR, realise the action requires more information, a supervisor’s decision, or…
A complete guide to the QI command in Amadeus — how to ignore the current PNR and exit queue processing mode without saving changes. Key Takeaways QI ignores the current PNR and exits queue mode immediately. QI does not save changes — any unsaved edits are discarded. QI does not redisplay the PNR after…
A complete guide to the QDF and QD commands in Amadeus — how to defer a queued PNR, move it to the bottom of the queue, or schedule it for a specific future date or time. Queue processing in Amadeus is not always a “handle it now” task. Some PNRs need to be revisited…
A complete guide to the QN and QNF commands in Amadeus — how to remove the current PNR from the queue and either continue with the next item or exit queue mode entirely. Efficient queue processing in Amadeus depends on two things: knowing what to do with the item in front of you, and…
A complete guide to the QS and QSB commands in Amadeus — how to start processing a queue and how to browse a queue without triggering normal processing. Key Takeaways QS starts normal queue processing — items open one by one for action. QSB browses a queue without processing; nothing is removed or opened…