Learn essential Amadeus commands with practical examples and step-by-step lessons for travel agents and GDS users. Explore commands for PNR creation and management, flight availability, pricing, ticketing, queues, seat selection, EMD issuance, and other common Amadeus tasks. These guides are designed to help beginners and experienced travel professionals use the Amadeus GDS more efficiently in real-world booking and ticketing situations.
A complete guide to creating passenger name elements for cabin baggage (CBBG) and extra seat (EXST) passengers in Amadeus — including the correct NM formats and when each one applies. Not every passenger occupies a standard seat. Some travellers need cabin baggage space for a musical instrument or valuable item, and others require an…
A complete guide to the NM command in Amadeus — how to create passenger name elements for single travellers, families, children, infants, and passengers with different family names. Every PNR begins with the passenger. Before an itinerary can be booked, a fare quoted, or a ticket issued, the travellers must be named in the…
A complete guide to the DM command in Amadeus — how to display the minimum connecting time required between flights at an airport, between terminals, airlines, or PNR segments. A connection that looks comfortable on paper can be impossible in practice. Two flights may operate from different terminals, from different airports in the same…
A complete guide to the DO command in Amadeus — how to display detailed flight information for a specific flight, date, or PNR segment, including departure and arrival details. Flight information changes constantly. Aircraft types are substituted, departure times are adjusted, terminals are reassigned, and equipment details are updated by the airline — sometimes…
A complete guide to the TN command in Amadeus — how to display flight timetables between two cities, with options to search by departure time, arrival time, or elapsed flying time. Sometimes you do not need to see seat availability — you just need to know which flights operate on a route, at what…
A complete guide to the SN command in Amadeus — how to display flight schedules between two cities, with options to search by departure time, arrival time, elapsed time, airline, or travel period. Before you can book a flight, you need to know that it operates. Not every flight is available every day, and…
A complete guide to the ACR command in Amadeus — how to quickly redisplay availability for the same or a different date, with options to change the time or use a 7-day search. Availability searches are the backbone of every booking session. Agents open an availability display, review the flights, discuss options with the…
A complete guide to the AC command in Amadeus — how to modify an existing availability display without starting a new availability request. Every booking session involves multiple availability checks. A customer asks about one route, then another. They compare dates, change their mind about the airline, or ask to see what is available…
A complete guide to the AN command in Amadeus — how to display, filter, and refine flight availability between two cities by date, time, airline, booking class, cabin, connections, and alliance preferences. Availability is where every booking begins. Before a segment can be sold, a fare quoted, or a ticket issued, the agent must…
A complete guide to the MP command in Amadeus — how to redisplay a screen that has been cleared and return to the information you were working with. Amadeus is a fast, keyboard-driven system. Agents move between displays constantly — availability, PNRs, timetables, seat maps, queue screens — and it only takes one entry…