Amadeus errors
A complete guide to Amadeus errors, solutions, and troubleshooting tips. Learn how to fix common Amadeus system issues, booking errors, and reservation problems with practical step-by-step explanations.
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CHECK SSR/NUMBER IN PARTY
A practical guide for travel agents on fixing the CHECK SSR/NUMBER IN PARTY error in Amadeus — covering SSR service count mismatches and MCO conflicts when canceling flights. The CHECK SSR/NUMBER IN PARTY error is a common PNR and ticketing error in Amadeus that appears in two very different situations. In the first, the…
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COMBINATION NOT ALLOWED [TTP]
A practical guide for travel agents on fixing the COMBINATION NOT ALLOWED [TTP] error in Amadeus when the ticketing options you enter conflict with the TST or PNR structure. The COMBINATION NOT ALLOWED [TTP] error is one of the most frequent ticket issuance errors in Amadeus. It appears when an agent tries to issue…
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CHECK PASSENGER ASSOCIATION
A practical guide for travel agents on fixing the CHECK PASSENGER ASSOCIATION error in Amadeus when creating EMDs or entering commands that require a specific passenger number. The CHECK PASSENGER ASSOCIATION error is a common PNR error in Amadeus that appears whenever a PNR contains more than one passenger and the agent enters a…
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CHECK ITINERARY
A practical guide for travel agents on fixing the segment status not HK error in Amadeus — how to check segment statuses and confirm them using ERK, RFM, and ER. The segment status not HK error is a common Amadeus ticketing and PNR error that appears when one or more flight segments in the…
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CHECK DATE OF BIRTH
A practical guide for travel agents on fixing the Date of Birth format error in Amadeus — the correct DDMMMYY structure and the mistakes that trigger the rejection. The Date of Birth format error is a small but persistent Amadeus PNR error that appears when an agent tries to enter a passenger’s date of…
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CANCEL SEAT ITEM OR SPLIT PNR PRIOR TO NAME RE-ENTER
A practical guide for travel agents on fixing the CANCEL SEAT ITEM OR SPLIT PNR PRIOR TO NAME RE-ENTER error when changing a passenger name in a Group PNR. The CANCEL SEAT ITEM OR SPLIT PNR PRIOR TO NAME RE-ENTER error is a common Amadeus PNR error that appears when an agent tries to…
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BI ETKT:INVALID FARE BASIS
A practical guide for travel agents on fixing the Fare Basis hyphen error in Amadeus — why special characters in the TST block ticketing and how to correct the entry with TTI. The Fare Basis hyphen error is a common Amadeus ticketing error that appears at the worst possible moment — when you are…
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ASSOCIATION NOT ALLOWED IN ELEMENT
A practical guide for travel agents on fixing the ASSOCIATION NOT ALLOWED IN ELEMENT error when entering APIS address information in Amadeus. The ASSOCIATION NOT ALLOWED IN ELEMENT error is a common Amadeus APIS error that appears when an agent tries to add Address Information (APIS — Advance Passenger Information) into a PNR. The…
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A MESSAGE IS PENDING TO BE SENT
A practical guide for travel agents on fixing the A MESSAGE IS PENDING TO BE SENT error in Amadeus — why emails get stuck and how to clear the pending message with WM/CANCEL. The A MESSAGE IS PENDING TO BE SENT error is a common Amadeus email error that appears when an agent tries…
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*ATTN – ISSUE SEPARATE TICKETS
A practical guide for travel agents on fixing the *ATTN — ISSUE SEPARATE TICKETS pricing error in Amadeus when a Surface / ARNK segment breaks the mileage rules. The *ATTN — ISSUE SEPARATE TICKETS error is a common Amadeus pricing error that appears when an agent tries to price a ticket containing a Surface…