A complete guide to the STG command in Amadeus — how to request seats for passengers in a retrieved group PNR, including non-smoking, smoking, and a specific number of seats. Group bookings in Amadeus behave differently from individual reservations, and seat requests are one of the clearest examples. A standard seat request entry works…
A complete guide to the Amadeus SM command — how to display an aircraft seat map and check available seats before requesting or selecting a seat. Before a seat can be requested, it has to be seen. Passengers want to know where they will sit — window or aisle, front or back, near the…
A complete guide to the Amadeus ST command — how to request seats in advance for passengers and flight segments, including seat preferences and specific seat numbers. Seat selection is one of the most valued services a travel agent can offer. Passengers want to sit together, near the window, on the aisle, or in…
A complete guide to the Amadeus ESX command — how to cancel security agreements associated with an individual PNR and remove the related access permissions. PNR security is one of the most important safeguards in Amadeus. When a booking contains sensitive information — corporate data, VIP traveller details, or confidential fares — the office…
A complete guide to the Amadeus ESD command — how to display the security agreements associated with an individual PNR, including access agreements with other offices and IATA numbers. Not every PNR is accessible to every agent. Corporate accounts, VIP travellers, confidential fares, and bookings handled jointly between offices all require an extra layer…
A complete guide to the Amadeus ES command — how to create security agreements for an individual PNR and control which offices or IATA numbers can access it. Every PNR contains sensitive information. Passenger names, passport details, contact numbers, ticket records, and frequently negotiated fares all sit inside a single booking, and not every…
A complete guide to the Amadeus VFFD command — how to display frequent flyer agreements between airlines and verify eligibility before adding or checking frequent flyer information in a PNR. When a passenger wants to earn miles on a flight, the airline operating the flight and the airline holding the frequent flyer account must…
A complete guide to the Amadeus FFR command — how to create a Frequent Flyer SSR element in the PNR for a redemption journey using frequent flyer awards. When a passenger travels on a frequent flyer award rather than a paid ticket, the booking follows a different commercial path. The airline needs to know…
A complete guide to the Amadeus FFN command — how to create a Frequent Flyer SSR element for an airline that has a frequent flyer agreement with another airline. Frequent flyer numbers are not simply added to a PNR as plain text. They are recorded as SSR elements, and the airline operating the flight…
A complete guide to the Amadeus FFA command — learn how to efficiently create the passenger name and the Frequent Flyer SSR element in a single entry. Most PNRs are built step by step: first the passenger name, then the itinerary, then contact details, then frequent flyer information. But when a booking is made…