A complete guide to the Amadeus IEP command — how to send an itinerary or document by email directly to a passenger or any specified address. Customers expect their travel documents quickly, and email is almost always the fastest way to deliver them. Instead of printing an itinerary and handing it over, or sending…
A complete guide to the Amadeus AP command — how to add passenger, business, agency, email, and other contact information to a PNR. A booking without contact details is a booking you cannot service. If a flight is cancelled, a schedule changes, or the airline needs to reach the passenger, the PNR must contain…
A complete guide to the Amadeus RTAM command — how to display only the flight segments in a PNR that carry married segment indicators, so you can identify linked segments quickly. Married segments are one of the more technical aspects of airline booking. When two or more flight segments are linked by the airline’s…
A complete guide to the RTIM command in Amadeus — how to display the entire itinerary of the current PNR, including married segment indicators on the affected flights. Not every itinerary is a simple list of independent flights. Sometimes the airline’s inventory system links two or more segments together so they must be booked,…
A complete guide to the RTSVC command in Amadeus — how to retrieve flight service information for the flights stored in the current PNR. A booking is not only about the flight itself. Modern airline services extend well beyond a seat and a meal — paid baggage, extra legroom, priority boarding, lounge access, onboard…
A complete guide to the RU command in Amadeus — how to create a memo auxiliary segment in a PNR to record informational travel services without making an actual booking. Not every service a customer purchases through a travel agency is a flight, a hotel, or a car. Some are theatre tickets, museum passes,…
A complete guide to the Amadeus HU command — how to create a hotel auxiliary segment in a PNR, recording hotel location, dates, room type, and booking details. A customer’s journey rarely begins and ends at the airport. Accommodation is often an integral part of the trip, and the travel agent needs to record…
A complete guide to the CU command in Amadeus — how to create a car rental auxiliary segment in a PNR, recording the rental company, location, pickup and return dates, and service details. Car rental is one of the most common additions to a travel booking. Customers flying into a destination often need a…
A complete guide to the Amadeus AU command — how to create an air taxi auxiliary segment in a PNR, recording the airline, route, date, and service details. Not every journey in a PNR is a scheduled commercial flight. Customers travelling to remote destinations, island resorts, or business sites without scheduled service often rely…
A complete guide to the Amadeus SI command — how to create an arrival-unknown (ARNK) segment or an information segment in a PNR. Not every part of a journey is booked through the GDS. A passenger may drive between two cities, take a train, use a ferry, or fly on a small regional carrier…