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CANCEL SEAT ITEM OR SPLIT PNR PRIOR TO NAME RE-ENTER
This error appears when the agent tries to change a passenger’s name in a Group PNR. Reason: The system blocks the name change because seat assignments have already been made for the passengers in the Group PNR. The PNR must be free of seat requests before any name modification can be processed. Solution: Follow these steps:…
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How to Master Galileo Encode & Decode Commands
When working on Galileo GDS, you’ll often need to convert between names and codes for cities, airports, airlines, and countries. This is where Encode / Decode commands become essential for faster and more accurate booking. What is Encode & Decode? These commands save time and help avoid mistakes when handling PNRs and fares. Encode…
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How to Handle More Than 20 Taxes in Galileo GDS
In the Galileo GDS system, there is a very important limitation:You cannot price or issue a ticket with more than 20 tax lines So if you have a case like this (21 taxes or more), the solution is to use a Manual Fare Build and combine some taxes. Step 1: Normal Pricing Start with…