Home Blog CANCEL SEAT ITEM OR SPLIT PNR PRIOR TO NAME RE-ENTER

📚 GDS Academy

How to Display Ticket Conditions in AmadeusHow to Book an Infant with a Seat in Amadeus & GDSAmadeus Lesson 12: How to add seat Selection & EMD IssuanceAmadeus Lesson 11: Special Meals & Wheelchair Requests (SSR)Amadeus Lesson 10: How to Change Passenger Name in PNRAmadeus FXD: Essential Commands for Finding the Best AirfareHow to Retrieve a Past Date Booking in AmadeusAmadeus Lesson 9: How to issue ticketAmadeus Lesson 8: How to add FOP, Commission &(FV)Amadeus Lesson 7: How to add passport Information (SR DOCS)Amadeus Lesson 6: How to price a PNR(FXX, FXP, FXR & FXB)Amadeus Lesson 5: How to add a Frequent Flyer Card (FFN & SR)Amadeus lesson 4: how to add Contact Information (AP&SR)Amadeus lesson 3: Ticketing Arrangement & Save PNRAmadeus lesson 2: How to add Passenger Names (NM)Split PNR Commands in Amadeus, Galileo, and SabreHow to clone PNR in Amadeus , Galileo and saberhow to send Itineraries via Amadeus, Galileo, SabreHow to Add a Frequent Flyer in Amadeus, Galileo & SabreHow to add Passport Data in Amadeus Galileo SabreHow to add contact details in Amadeus, Galileo, SabreHow to Master Amadeus Encode & Decode CommandsMinimum Connecting Time (MCT) – Quick GuideHow to Transfer PNR in Galileo, Amadeus & SabreAmadeus Queues : How to Use Them EfficientlyHow to Change a Passenger Name in a PNRAmadeus lesson 1: How to search for a flightThe Ultimate Amadeus Commands GuideRetention Segments: How to Keep Your PNR ActiveHow to Use ARNK in Amadeus, Sabre & GalileoVoid in Amadeus System – Simple Guide for Travel AgentsHow to Process a Manual Refund in Amadeus (Step-by-Step Guide)How to Create a Group PNR in (Amadeus, Galileo & Sabre)How to Create a PNR in Amadeus

CANCEL SEAT ITEM OR SPLIT PNR PRIOR TO NAME RE-ENTER


This error appears when the agent tries to change a passenger’s name in a Group PNR.


Reason:

The system blocks the name change because seat assignments have already been made for the passengers in the Group PNR. The PNR must be free of seat requests before any name modification can be processed.


Solution:

Follow these steps:

Once the name is updated, reassign the seats back to the passenger(s) as originally required.

Cancel all seat items in the PNR using the appropriate delete command.
OR

Split the PNR using the SPLIT command to separate the passenger whose name needs changing from the group.

After canceling seats or splitting the PNR, proceed with the name change using the 2 (Name Change) entry.




Also Read:

BI ETKT:INVALID FARE BASIS

ASSOCIATION NOT ALLOWED IN ELEMENT

*NO FARES/RBD/CARRIER/PASSENGER TYPE

Linkedin