Q1: What error appears when I try to add APIS information?
A: When you try to enter Address Information (APIS – Advance Passenger Information) into the PNR, the system returns this error:ASSOCIATION NOT ALLOWED IN ELEMENT
Q2: What causes this error?
A: This error occurs because you have associated the APIS line with a specific segment number in your SRDOCA command, but the system does not allow this type of association for address information.
Example of the wrong command:SRDOCA MH HK1-D-USA-123 MAIN STREET /P1
(If you added a segment association like /S2 or similar, it causes the error.)
The system expects the APIS document to be applied to the passenger as a whole, not tied to a specific flight segment.
Q3: How do I fix this error?
A: Simply remove the segment association from your command.
Correct command format:
Do not specify any segment number. Just enter the APIS details for the passenger directly.
Example of the correct command:SRDOCA MH HK1-D-USA-123 MAIN STREET /P1
(Make sure there is no /S2 or any other segment indicator after the address.)
Also Read:
A MESSAGE IS PENDING TO BE SENT
*ATTN – ISSUE SEPARATE TICKETS