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How to Display Ticket Conditions in AmadeusHow to Book an Infant with a Seat in Amadeus & GDSAmadeus Lesson 12: How to add seat Selection & EMD IssuanceAmadeus Lesson 11: Special Meals & Wheelchair Requests (SSR)Amadeus Lesson 10: How to Change Passenger Name in PNRAmadeus FXD: Essential Commands for Finding the Best AirfareHow to Retrieve a Past Date Booking in AmadeusAmadeus Lesson 9: How to issue ticketAmadeus Lesson 8: How to add FOP, Commission &(FV)Amadeus Lesson 7: How to add passport Information (SR DOCS)Amadeus Lesson 6: How to price a PNR(FXX, FXP, FXR & FXB)Amadeus Lesson 5: How to add a Frequent Flyer Card (FFN & SR)Amadeus lesson 4: how to add Contact Information (AP&SR)Amadeus lesson 3: Ticketing Arrangement & Save PNRAmadeus lesson 2: How to add Passenger Names (NM)Split PNR Commands in Amadeus, Galileo, and SabreHow to clone PNR in Amadeus , Galileo and saberhow to send Itineraries via Amadeus, Galileo, SabreHow to Add a Frequent Flyer in Amadeus, Galileo & SabreHow to add Passport Data in Amadeus Galileo SabreHow to add contact details in Amadeus, Galileo, SabreHow to Master Amadeus Encode & Decode CommandsMinimum Connecting Time (MCT) – Quick GuideHow to Transfer PNR in Galileo, Amadeus & SabreAmadeus Queues : How to Use Them EfficientlyHow to Change a Passenger Name in a PNRAmadeus lesson 1: How to search for a flightThe Ultimate Amadeus Commands GuideRetention Segments: How to Keep Your PNR ActiveHow to Use ARNK in Amadeus, Sabre & GalileoVoid in Amadeus System – Simple Guide for Travel AgentsHow to Process a Manual Refund in Amadeus (Step-by-Step Guide)How to Create a Group PNR in (Amadeus, Galileo & Sabre)How to Create a PNR in Amadeus
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*ATTN – ISSUE SEPARATE TICKETS

Q1: What error do I see when pricing?

A: When you try to price the ticket using the Price command, the system returns this warning:
*ATTN - ISSUE SEPARATE TICKETS

Q2: What causes this error?

A: The error happens because the mileage (distance) of a Surface / ARNK segment is greater than the mileage of the longest actual flight segment in the same PNR.
The system cannot price this automatically because the surface distance breaks the fare mileage rules.

Q3: How do I check and confirm the mileage?

A: Follow these 2 steps to verify the numbers:

Check the Surface segment mileage using the FQM command.
- Example: If your surface segment is SIN–MNL, type:
  >FQM SINMNL
- Note the TPM (Ticketed Point Mileage) value.
Check all flight segment mileages in your PNR.
- Display the itinerary and look at the TPM column for each flight.
- Find out which flight has the highest TPM.

Example from the article:

Segment	Type	TPM
SIN–MNL	Surface (ARNK)	1476
BKK–SIN	Flight	889
MNL–BKK	Flight	1363 (longest flight)

Here, the Surface segment (1476) is greater than the longest flight (1363).
→ This triggers the *ATTN - ISSUE SEPARATE TICKETS error.

Q4: How do I fix this error?

A: There is no automatic system fix for this itinerary. The Amadeus system cannot price it.
You must:

Contact the airline directly to confirm the correct fare and routing rules for this special case.
Manually create the ticket mask (TST) using the fare provided by the airline.
Issue the ticket manually outside the automatic pricing system.

🏷 Tags: amadeus Amadeus errors