BI ETKT:INVALID FARE BASIS

This error appears when the agent tries to issue the ticket, but the system blocks it.

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Reason:

The Fare Basis field inside the TST (Ticket Mask) contains a hyphen “–”.
The Amadeus system does not allow any special characters (such as -, /, *, etc.) in the Fare Basis. Only letters, numbers, and spaces are permitted.

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Solution:

Edit the Fare Basis in the TST – remove the hyphen and replace it with a space instead.

Example:
If the Fare Basis is ZLWR-CH1T, change it to ZLWR CH1T.
After this correction, the ticket will issue successfully.

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Additional Information:

For more details on editing the TST, refer to: HE TTI
Maximum length for Fare Basis is 15 characters (including spaces).


Also Read:

*ATTN – ISSUE SEPARATE TICKETS

*NO FARES/RBD/CARRIER/PASSENGER TYPE

ASSOCIATION NOT ALLOWED IN ELEMENT

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