CHECK DATE OF BIRTH

This error appears when the agent tries to enter a Date of Birth for a passenger, but the system rejects it.

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Reason:

The Date of Birth was entered in an incorrect format. The Amadeus system requires a specific date structure, and any deviation will trigger this error.

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Solution:

Enter the Date of Birth using the correct format:

DDMMMYY

• DD = Day (two digits, e.g., 15)
• MMM = Month (three-letter abbreviation, e.g., JAN, FEB, MAR)
• YY = Year (two digits, e.g., 90 for 1990)

Example:
If the passenger was born on 15 January 1990, enter:
15JAN90

Make sure there are no spaces or special characters between the day, month, and year.


Also Read:

CANCEL SEAT ITEM OR SPLIT PNR PRIOR TO NAME RE-ENTER

*ATTN – ISSUE SEPARATE TICKETS

*NO FARES/RBD/CARRIER/PASSENGER TYPE

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