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Amadeus FFA Command: Name & Frequent Flyer SSR

A complete guide to the FFA command in Amadeus — how to create the passenger name and the Frequent Flyer SSR element in a single entry.

Most PNRs are built step by step: first the passenger name, then the itinerary, then contact details, then frequent flyer information. But when a booking is made for a passenger who already has a loyalty number — and the name on the booking is the same as the name on the frequent flyer account — Amadeus allows both to be created together. The FFA command is the entry that does this. It creates the passenger name element and the corresponding Frequent Flyer SSR in the PNR at the same time. This saves a step and reduces the risk of entering the number incorrectly on a separate entry. This guide explains what FFA does, the syntax for each variation, and when it should be used.

What Does the FFA Command Do?

FFA is the Amadeus GDS command used to create the passenger name and Frequent Flyer SSR element.

Category: Frequent Flyer.

It creates both the passenger name element and the corresponding frequent flyer SSR in the PNR.

Because the frequent flyer number is entered together with the name, the two are linked from the start. This is a useful shortcut when you are building a PNR for a single passenger whose loyalty details are already known, and it avoids a separate FFN entry afterwards.

Frequent Flyer Name & SSR

Create the name and SSR elements using the frequent flyer number:

FFAAF-1990901462

This creates the passenger name element and the corresponding frequent flyer SSR for airline AF, using the frequent flyer number 1990901462. The name element and the SSR are created together in one entry.

Frequent Flyer with Title

Create the name and SSR elements and add the passenger title:

FFAIB-11111111/MRS

This creates the name and SSR elements for airline IB, using the frequent flyer number 11111111, and adds the passenger title MRS. The title is appended at the end of the entry so the passenger is recorded with the correct salutation.

When to Use FFA

Use FFA when you need to create a passenger’s name and frequent flyer SSR simultaneously using their membership number. Typical scenarios include:

Building a new PNR for a single passenger whose loyalty details are known in advance.
Creating a booking where the frequent flyer number must be recorded from the start.
Reducing steps when a passenger’s name and loyalty number are already confirmed.
Corporate travellers whose frequent flyer details are stored on a profile.
Rebuilding a PNR for a frequent traveller after a cancellation or split.
Recordings where the airline requires the frequent flyer SSR to be present from the moment the name is entered.

How FFA Fits Into Your Frequent Flyer Workflow

A typical session using FFA might look like this:

Confirm the passenger’s frequent flyer number and the airline it belongs to.
Check that the airline in the SSR has a frequent flyer agreement with the operating airline using VFFD.
Enter the FFA entry with the airline code, frequent flyer number, and title if applicable.
Verify that the name element and the SSR were both created correctly by redisplaying the PNR.
Continue building the PNR — add itinerary, contact details, and other elements.
If the number needs to be changed later, use FFD to delete the existing element and re-enter.

How FFA Relates to Other Frequent Flyer Commands

FFA → creates the passenger name and the Frequent Flyer SSR in one entry.
FFN → creates only the Frequent Flyer SSR for an airline with a partner agreement.
FFD → deletes a frequent flyer element from the PNR.
FFR → creates a Frequent Flyer SSR for a redemption journey using awards.
VFFD → displays frequent flyer agreements between airlines.

The distinction: FFA combines the name and the SSR in one step. FFN adds the SSR to an existing passenger name. FFR records a redemption journey. VFFD confirms whether the agreement exists.

Important: FFA is normally used for the first passenger being entered, because it creates the name element itself. For additional passengers in the same PNR, use the standard name entry followed by FFN for their frequent flyer SSR.

Always check that the airline in the SSR has a frequent flyer agreement with the operating airline using VFFD before entering the command.

Frequently Asked Questions

What does FFA do in Amadeus?

FFA creates both the passenger name element and the corresponding Frequent Flyer SSR in a single entry.

What does FFAAF-1990901462 mean?

It creates the name and frequent flyer SSR for airline AF using the frequent flyer number 1990901462.

What does the /MRS option do?

It adds the passenger title MRS to the name element, so the passenger is recorded with the correct salutation.

How is FFA different from FFN?

FFN adds the frequent flyer SSR to an existing passenger name. FFA creates the name element and the frequent flyer SSR together in a single entry.

Can FFA be used for redemption journeys?

For award bookings, use FFR to record the redemption SSR. FFA is designed for standard frequent flyer earning entries.

Conclusion

The FFA command is the combined name and frequent flyer SSR tool in Amadeus. Use FFAAF-1990901462 to create the passenger name and the frequent flyer SSR in one entry, or FFAIB-11111111/MRS to include the passenger title. It saves a step when building a PNR for a frequent traveller whose details are already known, and it ensures the name and loyalty number are linked from the beginning of the booking. Always confirm that the airline in the SSR has an agreement with the operating airline using VFFD. Paired with FFN for additional passengers, FFD to delete frequent flyer elements, and FFR for redemption journeys, FFA completes your frequent flyer toolkit and keeps every booking accurate from first entry to final ticket.