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Amadeus FFN Command: Frequent Flyer SSR

A complete guide to the FFN command in Amadeus — how to create a Frequent Flyer SSR element for an airline that has a frequent flyer agreement with another airline.

Frequent flyer numbers are not simply added to a PNR as plain text. They are recorded as SSR elements, and the airline operating the flight must have a frequent flyer agreement with the airline whose loyalty programme the passenger belongs to. When those two airlines are not the same, the SSR must specify both — the operating airline and the airline associated with the membership number. The FFN command handles exactly this situation. It creates a Frequent Flyer SSR element for an airline that has a frequent flyer agreement with another airline, allowing the miles to be credited correctly. This guide explains what FFN does, the syntax, and when it should be used.

What Does the FFN Command Do?

FFN is the Amadeus GDS command used to create a Frequent Flyer SSR element for an airline that has a frequent flyer agreement with another airline.

Category: Frequent Flyer.

It allows you to add a passenger’s frequent flyer number when the airline in the SSR has a frequent flyer agreement with the airline associated with the membership number.

This is the key feature of FFN: it records the relationship between two carriers, not just the loyalty number itself. Without that linkage, the airline receiving the booking cannot credit the miles to the passenger’s account, even if the number is present in the PNR.

Syntax & Example

Create the Frequent Flyer SSR element for airline AF, using a frequent flyer number associated through UA:

FFNAF-199091462,UA

This creates the Frequent Flyer SSR element for airline AF, using a frequent flyer number associated through UA. The entry tells the system that the passenger is flying on AF but earning miles through the UA loyalty programme — valid because AF and UA have a frequent flyer agreement between them.

Always confirm that the agreement exists before using FFN. If it does not, the airline may reject the entry or simply not credit the miles.

When to Use FFN

Use FFN when adding frequent flyer information for an airline that has a frequent flyer agreement with another airline. Typical scenarios include:

A passenger flying on one carrier but earning miles in a partner airline’s programme.
Multi-airline itineraries where the passenger’s loyalty number belongs to a different carrier than the operating airline.
Alliance memberships where miles are cross-credited between carriers.
Codeshare flights where the marketing carrier differs from the operating carrier.
Corporate travellers with loyalty accounts that apply across multiple airlines.
Redemption bookings where miles must be credited to the correct partner programme.

How FFN Fits Into Your Frequent Flyer Workflow

A typical frequent flyer session using FFN might look like this:

Retrieve the PNR with RT and identify the operating airline on each segment.
Check that the operating airline has a frequent flyer agreement with the airline of the passenger’s loyalty number using VFFD.
Enter the FFN entry with the airline code, the frequent flyer number, and the airline associated with the membership.
Verify the SSR was created correctly by redisplaying the PNR.
Continue with pricing, ticketing, or any other required step.
If the number needs to be removed or corrected, use FFD and re-enter the correct number.

How FFN Relates to Other Frequent Flyer Commands

FFN → creates a Frequent Flyer SSR for an airline with an agreement with another airline.
FFA → adds frequent flyer information to all passengers in the PNR.
FFD → deletes a frequent flyer element from the PNR.
FFR → creates a Frequent Flyer SSR for a redemption journey using awards.
VFFD → displays frequent flyer agreements between airlines.

The distinction: FFN records the frequent flyer number under an agreement between airlines; FFR records a redemption journey; VFFD confirms whether the agreement exists.

Important: FFN must be used only when the two airlines have a frequent flyer agreement. If they do not, the entry may be rejected or the miles may not be credited. Always check the agreement first with VFFD.

Some airlines also restrict manual frequent flyer entries for security or policy reasons. If the entry is rejected, the restriction may come from the airline itself rather than from the agreement.

Frequently Asked Questions

What does FFN do in Amadeus?

FFN creates a Frequent Flyer SSR element for an airline that has a frequent flyer agreement with another airline.

What does FFNAF-199091462,UA mean?

It creates a Frequent Flyer SSR for airline AF using a frequent flyer number associated through UA.

Why must the two airlines have a frequent flyer agreement?

Because the miles can only be credited if the operating airline and the loyalty programme have an agreement between them. Without it, the airline has no basis for crediting the miles.

How do I check the agreement first?

Use VFFD to display the agreements between airlines. For example, VFFDIB shows the agreements for IB.

How is FFN different from FFR?

FFR creates an SSR for a redemption journey using frequent flyer awards. FFN creates an SSR for earning miles through a partner airline’s programme.

Conclusion

The FFN command is the frequent flyer SSR creation tool in Amadeus. Use FFNAF-199091462,UA to record a passenger’s frequent flyer number when the operating airline has a frequent flyer agreement with another airline. It ensures the miles are credited to the correct loyalty programme and prevents errors that occur when the number is added without linking it to the partner airline. Always confirm the agreement exists with VFFD before using FFN, and remember that some carriers restrict manual frequent flyer entries for policy reasons. Paired with FFA to apply the number to all passengers, FFD to remove it, and FFR for redemption bookings, FFN completes your frequent flyer toolkit and ensures every passenger earns the miles they are entitled to.