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Amadeus STG Command: Group Seat Request

A complete guide to the STG command in Amadeus — how to request seats for passengers in a retrieved group PNR, including non-smoking, smoking, and a specific number of seats.

Group bookings in Amadeus behave differently from individual reservations, and seat requests are one of the clearest examples. A standard seat request entry works on individual passengers, but in a group PNR the request must be applied to the entire group or to a specified number of seats. The STG command is the Amadeus entry designed for this. It requests seats for passengers in a retrieved group PNR, and it allows you to choose between non-smoking and smoking seats, target specific segments, or request a defined number of seats. This guide explains what STG does, the syntax for each variation, and when it should be used.

What Does the STG Command Do?

STG is the Amadeus GDS command used to request seats for passengers in a retrieved group PNR.

Category: Advance Seat Request.

It allows you to request non-smoking, smoking, or a specific number of seats for passengers in a group booking.

Unlike ST, which is used for individual seat requests, STG is specifically designed for group PNRs. It applies the request to all passengers in the group, or to a defined number of seats, without needing to specify each traveller individually.

Request Seats for All Group Passengers

Request all non-smoking seats for a retrieved group PNR:

STG

Request all smoking seats for a retrieved group PNR:

STG/S

The S option specifies smoking seats. Without it, STG defaults to non-smoking.

Request Seats for a Specific Segment

Request seats for one specific segment only:

STG/S3

This requests seats for segment 3 in a retrieved group PNR. Use it when only some segments of the group itinerary need seat requests — for example, when seat selection is available on some carriers but not others.

Request a Specific Number of Seats

Request 10 non-smoking seats for the group:

STG/10N

Request a specific number of non-smoking and smoking seats:

STG/10M/15S

This requests 10 non-smoking seats (M) and 15 smoking seats (S) in the same entry. It is useful when the group is split between smoking and non-smoking preferences.

When to Use STG

Use STG when managing a group PNR and you need to request seats for all passengers or a specific number of passengers on selected flight segments. Typical scenarios include:

Requesting seats for a tour group or school trip.
Managing seat preferences for a corporate group booking.
Requesting a specific number of seats when only part of the group needs assignment.
Targeting a specific flight segment where seat selection is available.
Handling a group where some passengers prefer smoking and others non-smoking seats.
Applying seat requests to a group after the initial booking is completed.

How STG Fits Into Your Group Booking Workflow

A typical group seat request session using STG might look like this:

Retrieve the group PNR using RT or RTN to check the group structure.
Confirm that the group PNR is retrieved and that the segments are active.
Check seat availability on the relevant segments with SM if needed.
Enter STG or one of its variations with the appropriate options.
Verify the seat request was applied by redisplaying the PNR.
If seats need to be changed or removed, use SX to clear the seat requests before re-requesting.

How STG Relates to Other Seat Commands

STG → requests seats for passengers in a group PNR.
ST → requests seats for individual passengers.
SM → displays the seat map for a specific flight segment.
SX → cancels seat requests from all or specific segments.
NG → creates a group name element for a group booking.
RTN → displays individual passenger names in a group PNR.
NT → transmits group passenger names to airlines.

The distinction matters: ST is for individual seat requests; STG is for group PNRs. Using ST on a group PNR will not work correctly, and STG will not be accepted on an individual booking.

Important: STG works only on a retrieved group PNR. If the booking is an individual PNR, use ST instead. Always retrieve the group PNR first, and confirm that seat requests are not already present — you may need to cancel existing seats with SX before entering a new STG request.

Seat availability varies by airline and aircraft. Some carriers do not allow advance seat requests on group bookings, or only accept them after ticketing. Confirm the airline’s policy before requesting seats for a group.

Frequently Asked Questions

What does STG do in Amadeus?

STG requests seats for passengers in a retrieved group PNR, either for all passengers or for a specific number on selected segments.

What does STG/S3 mean?

It requests seats for segment 3 in the retrieved group PNR, leaving other segments unchanged.

How do I request 10 non-smoking seats?

Use STG/10N to request 10 non-smoking seats for the group.

How is STG different from ST?

ST requests seats for individual passengers. STG requests seats for passengers in a group PNR.

Can I change or cancel group seat requests later?

Yes. Use SX to cancel existing seat requests, then re-enter the STG entry with the updated preferences.

Conclusion

The STG command is the group seat request tool in Amadeus. Use STG to request non-smoking seats for the whole group, STG/S for smoking seats, STG/S3 for a specific segment, and STG/10N or STG/10M/15S when a specific number of seats is required. It saves time by applying seat requests to all group passengers in a single entry, and it works with the full group booking toolkit — NG for group names, RTN for passenger names, NT for name transmission, SM for seat maps, and SX for cancellations. Always retrieve the group PNR first, confirm the airline’s policy on group seat requests, and verify the request was applied before moving on.