• Minimum Connecting Time (MCT) – Quick Guide

    Minimum Connecting Time (MCT) is the minimum time required between two flights for a passenger to successfully connect at a specific airport.If the connection is below MCT, the itinerary is considered invalid. Why It’s Important Check MCT with Existing Segments Amadeus If you already have segments: DM1 ExampleActual connecting time is 01:45→ This means…

  • How to Handle More Than 20 Taxes in Galileo GDS

    In the Galileo GDS system, there is a very important limitation:You cannot price or issue a ticket with more than 20 tax lines So if you have a case like this (21 taxes or more), the solution is to use a Manual Fare Build and combine some taxes. Step 1: Normal Pricing Start with…

  • How to Transfer PNR in Galileo, Amadeus & Sabre

    Sharing a PNR between offices is a daily task for travel agents, especially when handling teamwork, ticketing, or support cases. Each GDS system has its own way of transferring or granting access to a booking. Here’s a simple, practical guide. Galileo (Travelport) In Galileo, PNR sharing is mainly handled through queues. This sends the…

  • Sabre Queue : A Quick Guide for Managing PNRs

    If you work with Sabre GDS you have probably seen queue numbers showing up over the place. These queues are not random lists they are actually very important tools that help travel agents manage bookings in a efficient way without missing any important updates. What are Sabre queues? Sabre queues are lists of Passenger…

  • A Simple Guide to Galileo Queues for Agents

    If you work with Galileo GDS queues are something you cannot ignore. They help organize your bookings, which are also known as PNRs and they alert you about any changes. This way nothing gets missed. Lets talk about queues in a way without using complicated ideas. What are queues in Galileo GDS? In Galileo…

  • Amadeus Queues : How to Use Them Efficiently

    If you work with Amadeus GDS, you’ve likely heard of queues. However, many agents don’t fully grasp their value. This guide will explain what Amadeus queues are, why they matter, and how to effectively use them in your daily tasks. What Are Queues in Amadeus? In Amadeus, queues are organized storage areas where PNRs…

  • Void vs Refund in Aviation: How to Avoid Fees and Save Money

    Picture this. Someone once changed plans last minute. That is when words like void and refund start popping up. Think about standing at an airport counter. The agent says one word instead of the other. It changes everything. One path gives cash back. The other leaves pockets empty. Most folks mix them up. Not…

  • How to Change a Passenger Name in a PNR

    Sometimes a travel agent may need to correct a passenger name inside a PNR (Passenger Name Record). Each GDS system uses a different command to update the name field. Below are the common commands used in Sabre, Galileo, and Amadeus. Sabre To modify a passenger name in Sabre, use the following command: Example: This…

  • How to Create PNR Galileo – Step by Step

    Read also The Ultimate Galileo Commands Guide The Ultimate Amadeus Commands Guide The Ultimate Sabre Commands Guide LinkedIn

  • How to Create PNR in Saber GDS – Step by Step

    Read also The Ultimate Galileo Commands Guide The Ultimate Amadeus Commands Guide The Ultimate Sabre Commands Guide LinkedIn