Learn essential Amadeus commands with practical examples and step-by-step lessons for travel agents and GDS users. Explore commands for PNR creation and management, flight availability, pricing, ticketing, queues, seat selection, EMD issuance, and other common Amadeus tasks. These guides are designed to help beginners and experienced travel professionals use the Amadeus GDS more efficiently in real-world booking and ticketing situations.
A complete guide to the ST command in Amadeus — how to request seats in advance for passengers and flight segments, including seat preferences and specific seat numbers. Seat selection is one of the most valued services a travel agent can offer. Passengers want to sit together, near the window, on the aisle, or…
A complete guide to the ESX command in Amadeus — how to cancel security agreements associated with an individual PNR and remove the related access permissions. PNR security is one of the most important safeguards in Amadeus. When a booking contains sensitive information — corporate data, VIP traveller details, or confidential fares — the…
A complete guide to the ESD command in Amadeus — how to display the security agreements associated with an individual PNR, including access agreements with other offices and IATA numbers. Not every PNR is accessible to every agent. Corporate accounts, VIP travellers, confidential fares, and bookings handled jointly between offices all require an extra…
A complete guide to the ES command in Amadeus — how to create security agreements for an individual PNR and control which offices or IATA numbers can access it. Every PNR contains sensitive information. Passenger names, passport details, contact numbers, ticket records, and frequently negotiated fares all sit inside a single booking, and not…
A complete guide to the VFFD command in Amadeus — how to display frequent flyer agreements between airlines and verify eligibility before adding or checking frequent flyer information in a PNR. When a passenger wants to earn miles on a flight, the airline operating the flight and the airline holding the frequent flyer account…
A complete guide to the FFR command in Amadeus — how to create a Frequent Flyer SSR element in the PNR for a redemption journey using frequent flyer awards. When a passenger travels on a frequent flyer award rather than a paid ticket, the booking follows a different commercial path. The airline needs to…
A complete guide to the FFN command in Amadeus — how to create a Frequent Flyer SSR element for an airline that has a frequent flyer agreement with another airline. Frequent flyer numbers are not simply added to a PNR as plain text. They are recorded as SSR elements, and the airline operating the…
A complete guide to the FFA command in Amadeus — how to create the passenger name and the Frequent Flyer SSR element in a single entry. Most PNRs are built step by step: first the passenger name, then the itinerary, then contact details, then frequent flyer information. But when a booking is made for…
A complete guide to the FFDAF command in Amadeus — how to display frequent flyer information for a specific airline and membership number before adding or verifying a frequent flyer element in a PNR. Before a frequent flyer number is added to a booking, it helps to see exactly what the airline has on…
A complete guide to the AM and AB commands in Amadeus — how to add mailing and billing address elements to a PNR and when each one should be used. A PNR is more than an itinerary and a passenger name. It is a complete record of how the booking was made, who paid…