Learn essential Amadeus commands with practical examples and step-by-step lessons for travel agents and GDS users. Explore commands for PNR creation and management, flight availability, pricing, ticketing, queues, seat selection, EMD issuance, and other common Amadeus tasks. These guides are designed to help beginners and experienced travel professionals use the Amadeus GDS more efficiently in real-world booking and ticketing situations.
A complete guide to the SX command in Amadeus — how to cancel seat requests from all segments or specific itinerary segments in a PNR. Advance seat requests are one of the most useful services an agent can provide, but they also become an obstacle when the itinerary changes. When a passenger is rebooked,…
A complete guide to the SB command in Amadeus — how to modify booking classes, travel dates, airlines, flight numbers, and specific itinerary segments in an existing PNR. Once an itinerary has been booked, changes are inevitable. A customer wants to travel a day later, a higher class becomes available, an airline reschedules a…
A complete guide to the DL command in Amadeus — how to delete a segment with an inactive status code from a PNR after a flight status change or schedule-related update. Not every segment in a PNR can be removed with a standard cancellation entry. Once a flight segment has been updated by the…
A complete guide to the XI command in Amadeus — how to cancel the entire itinerary in a PNR in a single entry, including MCO elements. When a customer cancels their trip, when a booking is created in error, or when a full rerouting replaces every flight in the PNR, there is no point…
A complete guide to the NU command in Amadeus — how to update passenger name details such as family name, given name, and title in an existing PNR. Passenger names are the most sensitive data in any PNR. A single wrong letter can cause a mismatch with the passport, block boarding, or trigger a…
A complete guide to the XE command in Amadeus — how to cancel or delete individual PNR elements, ranges, or combinations without cancelling the entire booking. A PNR is a living record that evolves throughout the life of a booking. Segments are added, seats are requested, special services are recorded, and remarks are attached.…
A complete guide to the WRS command in Amadeus — how to print the first screen of a PNR or PNR history to a printer, another office, or a SITA address. Not every print job requires the full PNR. Often an agent only needs the first screen — the essential passenger and itinerary details…
A complete guide to the WRA command in Amadeus — how to print a displayed PNR or PNR history to a printer, another office, or a SITA address. Printing a PNR is a routine part of daily travel agency work. Whether you are giving a customer a printed copy of their itinerary, sending a…
A complete guide to the RRI command in Amadeus — how to copy only the itinerary elements of a PNR while optionally changing seats, dates, booking class, or specific segments. Rebuilding an itinerary from scratch is time-consuming and error-prone, especially for complex routings with multiple connections, car or hotel segments, or group bookings. The…
A complete guide to the RRP command in Amadeus — how to copy passenger-related data elements from the current PNR, for all passengers or for a specific one. When rebuilding a PNR — whether for a group travelling together, a family booking with shared contact details, or a new reservation that mirrors an existing…