Learn essential Amadeus commands with practical examples and step-by-step lessons for travel agents and GDS users. Explore commands for PNR creation and management, flight availability, pricing, ticketing, queues, seat selection, EMD issuance, and other common Amadeus tasks. These guides are designed to help beginners and experienced travel professionals use the Amadeus GDS more efficiently in real-world booking and ticketing situations.
A complete guide to the RRA command in Amadeus — how to copy a PNR and create an AXR record that links the associated bookings. In Amadeus, some bookings are not standalone — they are connected to other PNRs through a link called an AXR (Associated Record). This link is essential when a booking…
A complete guide to the RRN command in Amadeus — how to copy an existing PNR and optionally change passengers, segments, dates, booking class, or the number of seats. Rebuilding a complex PNR from scratch — passenger names, frequent flyer numbers, contact details, and a multi-segment itinerary — takes time and invites mistakes. The…
A complete guide to the RO command in Amadeus — how to claim a PNR created by another airline or office and bring it into your Amadeus system. Not every PNR originates in your own office. When a booking is created directly by an airline, by another travel agency, or by a partner on…
A complete guide to the RLD and PLD commands in Amadeus — how to check office request lists and display PDR (Passenger Data Record) information. Amadeus is not only about booking and ticketing — it is also a system for tracking office requests and accessing passenger data records (PDR). When an office submits a…
A complete guide to the RPD command in Amadeus — how to search and display purged PNRs by airline, flight, date range, passenger name, ticket number, or record locator. PNRs do not stay in the live system forever. After a certain period — determined by the airline and the office profile — bookings are…
A complete guide to the RPP command in Amadeus — how to retrieve purged PNRs using flight details, ticket number, record locator, passenger name, or frequent flyer number. When a PNR is no longer available through standard retrieval, it does not mean the booking has disappeared. Amadeus moves older PNRs into a purged archive,…
A complete guide to the RT command in Amadeus — how to retrieve a PNR using a record locator, passenger name, flight, ticket number, hotel, car rental, or frequent flyer number. Retrieving a PNR is the first step in almost every Amadeus task — whether you are checking a booking for a customer, processing…
A complete guide to the STG command in Amadeus — how to request seats for passengers in a retrieved group PNR, including non-smoking, smoking, and a specific number of seats. Group bookings in Amadeus behave differently from individual reservations, and seat requests are one of the clearest examples. A standard seat request entry works…
A complete guide to the SM command in Amadeus — how to display an aircraft seat map and check available seats before requesting or selecting a seat. Before a seat can be requested, it has to be seen. Passengers want to know where they will sit — window or aisle, front or back, near…
A complete guide to the SX command in Amadeus — how to cancel advance seat request elements from a PNR, either for all segments or for selected ones. Advance seat requests are one of the most useful services an agent can provide, but they also become an obstacle when the itinerary changes. When a…