A complete guide to the FT command in Amadeus โ how to add tour code or net remit information to a PNR during the fare and ticketing process.
Quick Summary โ FT Command Syntax
| Purpose | Command |
|---|---|
| Add a tour code | FTPAX IT2LH2TOUR2002 |
| Add Net Remit with free-flow text | FT NR PAX NR FREE FLOW TEXT |
| Tour code with passenger association | FT*TOUR/P1 |
| Delete an FT element | FTX |
| Display the FT element | RTFT |
Many fares are not simply โpoint A to point B at the published price.โ Tour operators, consolidators, and corporate contracts often require a tour code or net remit reference to be recorded in the PNR before ticketing can proceed. Without it, the airline cannot validate the fare, and the ticket may be rejected or reported incorrectly. The FT command is the entry that adds this fare-related information to the PNR. It records the tour code or the net remit free-flow text that links the booking to the correct agreement. This guide explains what FT does, the syntax for both scenarios, and when to use it.
What Does the FT Command Do?
FT is the Amadeus GDS command used to add tour code or net remit information to a PNR.
Category: Fare & Ticketing.
The FT command is used to add specific fare-related information, such as a tour code or net remit free-flow text, to the PNR. This information becomes part of the ticket record and is sent to the airline with the ticketing data.
Because the FT line is tied to the fare, it must match exactly what the airline or tour operator expects. Even a small error in the tour code or net remit text can cause the ticket to be rejected at issuance or later during BSP reporting.
Tour Code
To add a tour code to the PNR:
FTPAX IT2LH2TOUR2002
This adds the tour code IT2LH2TOUR2002 to the PNR. Tour codes are commonly used for inclusive tour fares, group fares, and negotiated contracts between the airline and a tour operator.
Net Remit
To add Net Remit information with free-flow text:
FT NR PAX NR FREE FLOW TEXT
This records Net Remit information in the PNR, together with free-flow text. Net Remit is used when the agency sells at a published fare but remits a lower, pre-agreed amount to the airline โ the difference being the agencyโs earnings. The free-flow text allows additional instructions or reference numbers to be recorded alongside the NR entry.
๐ก Pro-Tip โ Passenger Association on FT
Some airlines require the FT line to be associated with a specific passenger in the PNR, especially in multi-passenger bookings. Use the /P qualifier followed by the passenger number to link the tour code or net remit to the correct passenger.
FT*TOUR/P1
If the association is not permitted by the airline, the system will return an ASSOCIATION NOT ALLOWED IN ELEMENT error. Always check the airlineโs specific rules before associating FT with a passenger.
When to Use FT
Use FT when you need to record a tour code or net remit information for a booking, typically as part of the fare and ticketing process. Typical scenarios include:
- Inclusive tour fares that require a specific tour code to validate the price.
- Group bookings issued under a tour operator contract.
- Negotiated fares between the agency and the airline where a tour code is mandatory.
- Net Remit sales where the agency sells at published fare and remits a lower amount.
- Corporate or consolidator agreements requiring free-flow text to be recorded.
- Any fare where the airline has specified that an FT entry must appear in the PNR.
How FT Fits Into the Fare and Ticketing Workflow
A typical fare and ticketing session using FT might look like this:
- Retrieve the PNR and confirm the applicable fare requires a tour code or net remit.
- Enter
FTwith the tour code or net remit details. - Verify the FT entry was accepted by the system.
- Price the itinerary using
FXPor another pricing command. - Review the TST with
TQTorTQTCand confirm the FT line appears. - Issue the ticket with
TTPonce everything is correct.
Important: Tour codes and Net Remit text must match the airlineโs records exactly. A missing character, a wrong digit, or an incorrect format will cause the ticket to be rejected or the fare to be invalidated during BSP reporting.
For airlines that require a passenger association on the FT line, you may need to add the passenger number using /P followed by the passenger number, for example FT*TOUR/P1.
Troubleshooting Common FT Errors
If an FT entry fails or the ticket is rejected, the issue usually falls into one of the following categories:
Multiple Tour Codes Not Allowed
Some carriers do not allow more than one tour code on the same ticket. If you are combining fares with different tour codes, the ticketing will fail.
Invalid Fare Basis
If the tour code does not match the fare basis being used, the system returns an invalid fare basis error during pricing or ticketing.
No Fares for RBD / Carrier / Passenger Type
The fare you are trying to apply with the tour code may not exist for the booking class, carrier or passenger type in the PNR.
Association Not Allowed in Element
The airline does not permit a passenger association on the FT element. Remove the /P qualifier and reenter the FT line.
Check Passenger Association
The passenger number used on the FT line does not exist in the PNR or does not match the fare. Verify the passenger line before retrying.
Combination Not Allowed โ TTP
The combination of fares, tour codes or passenger types you are trying to ticket is not permitted by the airline. Adjust the fare selection or the FT entry accordingly.
Related Commands
FT works alongside other Amadeus fare and ticketing commands. Explore the related entries below to complete the workflow:
Amadeus Command
FXP โ Price the Itinerary
Price the itinerary and generate the TST for the booking.
Amadeus Command
TQT โ Display the TST
Display the TST to verify the FT line, fare and tax before issuing.
Amadeus Command
TTP โ Issue the Ticket
Issue the ticket once the FT line and fare are confirmed correct.
Frequently Asked Questions
What does the FT command do in Amadeus?
FT adds tour code or net remit information to a PNR as part of the fare and ticketing process.
When is a tour code required?
Tour codes are required for inclusive tour fares, group fares, and negotiated contracts where the airline specifies that the code must appear in the PNR to validate the price.
What is Net Remit and when is it used?
Net Remit is used when the agency sells at the published fare but remits a lower, pre-agreed amount to the airline โ the difference being the agencyโs earnings. Free-flow text can be added alongside the NR entry.
What if the FT entry is rejected by the system?
Check the troubleshooting section above. Common causes include multiple tour codes on the same ticket, invalid fare basis, an incorrect passenger association, or a fare that does not exist for the booking class or carrier.
Conclusion
The FT command is a small but essential part of the Amadeus fare and ticketing process. It records the tour code or net remit information that links a booking to a specific fare agreement, allowing the airline to validate the price and the agency to receive the correct remittance. Use FTPAX IT2LH2TOUR2002 to add a tour code, and FT NR PAX NR FREE FLOW TEXT to record net remit information. Because these entries affect how the ticket is reported and settled, always verify the FT line appears correctly in the TST before issuing. Paired with FXP, TQT, and TTP, the FT command ensures your tour code and net remit bookings are ticketed accurately and settled correctly.