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Amadeus QIR Command: Ignore, Exit Queue, Redisplay

A complete guide to the QIR command in Amadeus — how to ignore the current PNR, exit queue mode, and redisplay the PNR for further review.

Not every queue item needs to be processed the moment you open it. Sometimes you review a PNR, realise the action requires more information, a supervisor’s decision, or a different department — and you want to leave the queue without saving changes, while keeping the booking visible on your screen. That is exactly what the QIR command is designed for. It ignores the current PNR, exits queue processing mode, and then redisplays the PNR so you can continue reviewing it outside the queue workflow. This guide explains what QIR does, when to use it, and how it differs from the other Amadeus queue exit commands such as QF, QFR, and QES.

What Does the QIR Command Do?

QIR is the Amadeus GDS command used to ignore the current PNR, exit queue mode, and redisplay the PNR.

Category: Queue Management.

The QIR command ignores the current PNR while exiting queue processing mode, then redisplays the PNR on the screen. In one entry, it performs three actions: it discards any unsaved changes, it takes you out of queue mode, and it brings the PNR back into view.

This makes QIR the ideal “step back and review” command for queue work — it clears the queue session without losing sight of the booking you were looking at.

Ignore, Exit Queue & Redisplay

Enter the command on its own while working in a queue:

QIR

This ignores the PNR, exits queue mode, and redisplays the PNR so you can continue reviewing or acting on it outside the queue.

When to Use QIR

Use QIR when you want to stop processing a queued PNR, leave queue mode, and keep the PNR displayed for further review or action. Typical scenarios include:

You need more information before processing the queue item.
The action requires supervisor or airline approval first.
You want to review the PNR outside queue mode before making changes.
You accidentally opened the wrong queue item and want to leave without saving anything.
You need to check other bookings or wait for a customer reply before completing the queue action.

⚠️ Pro Tip: Don’t Use QIR When You Need to Save

QIR ignores the PNR — any unsaved changes you made before entering QIR will be discarded. If you have edited the itinerary, updated the fare, or added remarks that must be kept, do not use QIR. Instead:

Use QF to save the transaction and exit queue mode.
Use QFR to save, exit, and redisplay the PNR for confirmation.
Use QES to save and move the PNR to the bottom of the queue for later processing.

Treat QIR as a read-only exit — perfect for reviewing, dangerous for saving.

How QIR Differs from QF, QFR, and QES

QF — ends the transaction (saves changes) and exits queue mode.
QFR — ends the transaction, exits queue mode, and redisplays the PNR (see QF page for related save-and-exit commands).
QES — saves the transaction and moves the PNR to the bottom of the queue (part of the QE queue entry command family).
QIR — ignores the PNR (does not save changes), exits queue mode, and redisplays the PNR.

The key difference is that QIR ignores — it does not save any pending modifications to the PNR. QF and QFR save before exiting.

QIR vs QF vs QFR vs QES — Comparison Table

Command	Action	Saves Changes?	Exits Queue?	Redisplays PNR?	Best Use Case
QIR	Ignore PNR, exit, redisplay	No	Yes	Yes	Review without saving, keep PNR visible
QF	End transaction, exit	Yes	Yes	No	Finished work, save and leave
QFR	Save, exit, redisplay	Yes	Yes	Yes	Save and keep PNR open for reference
QES	Save, move to bottom, exit	Yes	Yes	No	Save and requeue for later processing

How QIR Fits Into Your Queue Workflow

A queue session using QIR might look like this:

Start queue processing and review the current message.
Use QU if you need to redisplay the queue message.
Open the PNR and review the details.
Decide you cannot complete the action right now.
Enter QIR to ignore the PNR, exit queue mode, and keep the PNR on screen.
Continue reviewing the PNR and take action later.

Quick Reference Checklist

Review the PNR and confirm you cannot complete the queue action now.
Make sure you do not need to save any pending changes.
Enter QIR to ignore, exit queue mode, and redisplay the PNR.
Verify the PNR is back on screen and the queue session has ended.
Continue reviewing the booking or return to the queue later.

Frequently Asked Questions

What does QIR do in Amadeus?

QIR ignores the current PNR, exits queue mode, and redisplays the PNR so you can continue working on it outside the queue.

Does QIR save my changes?

No. QIR ignores the PNR, so any unsaved changes are discarded. If you want to save, use QF or QFR instead.

How is QIR different from QFR?

QFR ends the transaction and saves changes before exiting. QIR ignores the PNR without saving, exits queue mode, and redisplays the PNR.

Conclusion

The QIR command is the “review later” tool in Amadeus queue management. It ignores the current PNR without saving changes, exits queue mode, and redisplays the PNR so you can continue reviewing it outside the queue workflow. Use QIR when you need more information, supervisor approval, or simply want to step back before processing a queue item. Remember the key distinction: QF and QFR save the transaction, QES moves the PNR to the bottom of the queue, and QIR ignores it entirely. Choosing the right exit command keeps your queue clean and your PNRs accurate. For a full view of Amadeus queue handling, explore our guides on QS, QN / QNF, QD / QDF, and RTQ.