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Amadeus QI Command: Ignore PNR & Exit Queue

A complete guide to the QI command in Amadeus — how to ignore the current PNR and exit queue processing mode without saving changes.

Key Takeaways

QI ignores the current PNR and exits queue mode immediately.
QI does not save changes — any unsaved edits are discarded.
QI does not redisplay the PNR after exiting queue mode.
Use QI when the item is not yours to process or you opened the wrong PNR.
Unlike QF, QFR, and QES, QI is a non-saving exit.
Unlike QIR, QI exits without bringing the PNR back on screen.

Queue processing in Amadeus is fast, and sometimes too fast. You open a queued PNR, start reviewing it, and realise you are on the wrong item, that the action is not yours to take, or that you simply want to leave the queue without touching the booking. In those moments, the QI command is the correct exit. It ignores the current PNR without making any changes and immediately exits queue mode, leaving the booking exactly as it was. This guide explains what QI does, when to use it, and how it differs from the other Amadeus queue exit commands such as QF, QFR, QES, and QIR.

What Does the QI Command Do?

QI is the Amadeus GDS command used to ignore the current PNR and exit queue processing mode.

Category: Queue Management.

The QI command ignores the current PNR without making changes and immediately exits queue mode. In a single entry, it discards any unsaved modifications and takes you out of the queue session.

Unlike QIR, which redisplays the PNR after exiting, QI leaves the queue session cleanly without bringing the booking back on screen. This makes it the fastest way to move on when you do not need to keep working with the PNR.

Ignore PNR and Exit Queue

Enter the command on its own while working in a queue:

QI

This ignores the current PNR and exits queue mode. No changes are saved, and the PNR is not redisplayed.

When to Use QI

Use QI when you want to stop processing the current queued PNR and leave queue mode without saving the changes. Typical scenarios include:

You opened the wrong queue item and want to leave immediately.
The PNR is not yours to process and you need to move on.
You started making changes but decided not to save them.
You need to exit queue mode quickly to handle another task.
You want to leave the queue without keeping the PNR on screen.

How QI Differs from QF, QFR, QES, and QIR

QF — ends the transaction (saves changes) and exits queue mode.
QFR — saves changes, exits queue mode, and redisplays the PNR.
QES — saves the transaction and moves the PNR to the bottom of the queue (see QE for related queue entry commands).
QIR — ignores the PNR, exits queue mode, and redisplays the PNR.
QI — ignores the PNR, exits queue mode, and does not redisplay the PNR.

The key distinction is that QI does not save changes and does not bring the PNR back on screen. It is the cleanest, fastest exit when you want to leave the queue without further action.

Queue Exit Command Comparison Table

Command	Action	Saves Changes?	Exits Queue?	Redisplays PNR?	Best Use Case
QI	Ignore PNR, exit	No	Yes	No	Wrong item or not yours to handle
QF	End transaction, exit	Yes	Yes	No	Finished work, save and leave
QFR	Save, exit, redisplay	Yes	Yes	Yes	Save and keep PNR open for reference
QES	Save, move to bottom, exit	Yes	Yes	No	Save and requeue for later
QIR	Ignore PNR, exit, redisplay	No	Yes	Yes	Ignore but keep PNR visible

How QI Fits Into Your Queue Workflow

A typical queue session using QI might look like this:

Start queue processing and review the current message.
Use QU if you need to redisplay the queue message.
Open the PNR and assess the required action.
Decide that the item does not need processing right now.
Enter QI to ignore the PNR and exit queue mode without saving.
Move on to the next queue item or task.

Quick Reference Checklist

Review the PNR and confirm you do not need to process it now.
Make sure you do not need to save any pending changes.
Enter QI to ignore the PNR and exit queue mode.
Confirm the queue session has ended and no changes were saved.
Continue with the next queue item or return to your normal workflow.

Frequently Asked Questions

What does QI do in Amadeus?

QI ignores the current PNR and exits queue processing mode immediately, without saving any changes.

Does QI save my changes?

No. QI discards any unsaved changes. Use QF, QFR, or QES if you need to save before leaving the queue.

What is the difference between QI and QIR?

Both ignore the PNR and exit queue mode, but QIR also redisplays the PNR on screen. QI exits without redisplaying it.

Conclusion

The QI command is the fastest way to leave a queue in Amadeus when the item does not need processing. It ignores the current PNR, discards any unsaved changes, and exits queue mode without redisplaying the booking. Use QI when you opened the wrong item, when the PNR is not yours to handle, or when you simply need to move on quickly. Remember the difference between the exit commands: QF and QFR save, QES moves the PNR to the bottom of the queue, QIR ignores but redisplays, and QI ignores without redisplaying. Knowing which one to use keeps your queue workflow clean, fast, and accurate. For a wider view of queue handling, see our guides on QS (Queue Start), QN / QNF, QD / QDF, and RTQ.

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Explore More Amadeus & GDS Command Guides

QI is just one of many queue commands. Master the full Amadeus toolkit — from queue entry and processing to deferrals, ticket issuance, and refunds — with our complete library of step-by-step GDS guides.

QF — End & Save QS — Queue Start QN / QNF — Next & Exit Amadeus Queues — Full Guide

Bookmark this page — it’s your quick reference for the QI command and every related queue exit.