Amadeus FPO Command โ Specify the Original Form of Payment
A complete guide to the Amadeus FPO command โ how to specify the original form of payment for a ticket during reissue or exchange processing.
When you reissue or exchange a ticket in Amadeus, the system needs to know how the original ticket was paid for. This is not optional โ the reissue record must carry the original form of payment so the airline and the BSP reporting can reconcile the transaction correctly. The Amadeus FPO command is the entry that handles this. It identifies the form of payment used on the original ticket and, when needed, can specify several original forms of payment in a single entry.
What Does the Amadeus FPO Command Do?
FPO is the Amadeus GDS command used to specify the original form of payment for a ticket during reissue or exchange processing.
Category: Ticketing / Form of Payment.
The Amadeus FPO command identifies the form of payment used for the original ticket. This information becomes part of the exchange record, linking the new ticket back to the way the original one was paid.
The command can also specify multiple original forms of payment, which is essential when the original ticket was paid using a combination of methods โ for example part cash, part check, and part credit card.
Amadeus FPO Command โ Single Original Form of Payment
The simplest use of the Amadeus FPO command specifies one payment method โ usually cash, check, or a credit card โ as the original form of payment. This is the most common scenario for standard ticket reissues.
Specify cash as the original form of payment:
FPO/CASHThis indicates cash as the original form of payment. The same pattern applies to other payment types โ for example FPO/CHECK for a check or FPO/CC followed by the card details for a credit card.
Specify a check as the original form of payment:
FPO/CHECKAmadeus FPO Command โ Multiple Original Forms of Payment
When the original ticket was paid using more than one method, the Amadeus FPO command lets you chain the payment types together with a plus sign. This is common in group bookings and corporate travel where multiple payment sources are combined.
Specify multiple original forms of payment:
FPO/CASH+CHECK+CCAX37149635377004/1202This indicates multiple original forms of payment: cash, check, and credit card. The credit card entry follows the standard card format, with the card type, card number, and expiry date.
When to Use the Amadeus FPO Command
Use the Amadeus FPO command when processing a ticket reissue or exchange and you need to specify the original payment method or multiple original forms of payment. Typical scenarios include:
- Reissuing a ticket that was originally issued in cash.
- Exchanging a ticket where the original payment was a check.
- Processing an exchange on a ticket paid by credit card, including the original card details.
- Handling multi-payment tickets where cash, check, and card were combined.
- Completing the exchange record so the BSP reporting matches the original transaction.
How It Fits Into the Reissue Workflow
A typical reissue session using the Amadeus FPO command might look like this:
- Retrieve the PNR and display the original ticket record.
- Confirm how the original ticket was paid before starting the exchange.
- Enter
FPO/CASHfor a single payment method, or the combined format for multiple methods. - Verify the FPO entry was accepted in the PNR.
- Continue with the reissue or exchange commands.
- Confirm the exchange record and the new ticket were created successfully.
Amadeus FPO Command vs Other PNR Element Commands
The Amadeus FPO command is part of a broader family of PNR element commands used during ticketing and reissue. Here is how it relates to the others:
| Command | What It Does |
|---|---|
FPO | Adds the original form of payment during a reissue or exchange |
FP | Adds the current form of payment for a new ticket |
FM | Adds a commission percentage or fixed commission amount |
FE | Adds an endorsement or ticket restriction |
FT | Adds tour code or net remit information |
FH | Adds a manual ticket number to the PNR |
The key distinction: The Amadeus FPO command handles the original payment of the exchanged ticket, while FP handles the current payment of the new ticket. Both can appear in the same exchange record.
๐ก Pro Tip: Verify the Original Payment Before You Start
Before running the Amadeus FPO command, always confirm the original form of payment from the ticket record โ never rely on memory. A mismatch here creates reconciliation problems at BSP settlement, and it is much harder to fix after the exchange has been completed.
For the official Amadeus documentation, refer to the Amadeus Altรฉa Suite documentation โ the authoritative source for all PNR element commands.
Frequently Asked Questions About the Amadeus FPO Command
What does FPO/CASH mean?
FPO/CASH is the Amadeus FPO command entry that indicates the original ticket was paid for in cash.
How do I enter multiple original forms of payment?
Separate each payment method with a plus sign โ for example FPO/CASH+CHECK+CCAX37149635377004/1202. The Amadeus FPO command supports any combination of cash, check, and credit card.
Do I need the Amadeus FPO command for every reissue?
You need it whenever the original form of payment must be recorded in the exchange record โ which is standard practice for ticket reissues and exchanges on most airlines.
What is the difference between FPO and FP?
The Amadeus FPO command records the original form of payment of the ticket being exchanged. FP records the current form of payment for the new ticket. Both are commonly used together in the same reissue.
Conclusion
The Amadeus FPO command is a small but essential part of ticket reissue and exchange processing in Amadeus. It tells the system how the original ticket was paid โ whether by cash, check, credit card, or a combination of methods โ so the exchange record stays accurate and BSP reporting reconciles correctly.
For a single payment, use FPO/CASH or the equivalent payment type. For multiple payments, chain them together with a plus sign. The Amadeus FPO command accepts any combination of cash, check, and card in a single entry.
Entering the original form of payment correctly before completing the reissue prevents errors later, keeps your records clean, and ensures a smooth exchange from start to finish. Paired with FP, FM, FE, and EMD services, the Amadeus FPO command completes your reissue toolkit and keeps every exchange reconciled.
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