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How to Display Ticket Conditions in AmadeusHow to Book an Infant with a Seat in Amadeus & GDSAmadeus Lesson 12: How to add seat Selection & EMD IssuanceAmadeus Lesson 11: Special Meals & Wheelchair Requests (SSR)Amadeus Lesson 10: How to Change Passenger Name in PNRAmadeus FXD: Essential Commands for Finding the Best AirfareHow to Retrieve a Past Date Booking in AmadeusAmadeus Lesson 9: How to issue ticketAmadeus Lesson 8: How to add FOP, Commission &(FV)Amadeus Lesson 7: How to add passport Information (SR DOCS)Amadeus Lesson 6: How to price a PNR(FXX, FXP, FXR & FXB)Amadeus Lesson 5: How to add a Frequent Flyer Card (FFN & SR)Amadeus lesson 4: how to add Contact Information (AP&SR)Amadeus lesson 3: Ticketing Arrangement & Save PNRAmadeus lesson 2: How to add Passenger Names (NM)Split PNR Commands in Amadeus, Galileo, and SabreHow to clone PNR in Amadeus , Galileo and saberhow to send Itineraries via Amadeus, Galileo, SabreHow to Add a Frequent Flyer in Amadeus, Galileo & SabreHow to add Passport Data in Amadeus Galileo SabreHow to add contact details in Amadeus, Galileo, SabreHow to Master Amadeus Encode & Decode CommandsMinimum Connecting Time (MCT) – Quick GuideHow to Transfer PNR in Galileo, Amadeus & SabreAmadeus Queues : How to Use Them EfficientlyHow to Change a Passenger Name in a PNRAmadeus lesson 1: How to search for a flightThe Ultimate Amadeus Commands GuideRetention Segments: How to Keep Your PNR ActiveHow to Use ARNK in Amadeus, Sabre & GalileoVoid in Amadeus System – Simple Guide for Travel AgentsHow to Process a Manual Refund in Amadeus (Step-by-Step Guide)How to Create a Group PNR in (Amadeus, Galileo & Sabre)How to Create a PNR in Amadeus
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How to Book an Infant with a Seat in Amadeus & GDSHow to Retrieve a Past Date Booking in SabreSplit PNR Commands in Amadeus, Galileo, and SabreHow to clone PNR in Amadeus , Galileo and saberhow to send Itineraries via Amadeus, Galileo, SabreHow to Add a Frequent Flyer in Amadeus, Galileo & SabreHow to add Passport Data in Amadeus Galileo SabreHow to add contact details in Amadeus, Galileo, SabreMinimum Connecting Time (MCT) – Quick GuideHow to Transfer PNR in Galileo, Amadeus & SabreSabre Queue : A Quick Guide for Managing PNRsHow to Change a Passenger Name in a PNRThe Ultimate Sabre Commands GuideRetention Segments: How to Keep Your PNR ActiveHow to Use ARNK in Amadeus, Sabre & GalileoHow to Void Tickets in Sabre & GalileoHow to Create a Group PNR in (Amadeus, Galileo & Sabre)How to Create a PNR in Sabre

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CHECK SSR/NUMBER IN PARTY

This error occurs in two main scenarios:

1. SSR Service Count Mismatch:
The number of services in your SR entry does not equal the number of passengers in the PNR.

Example:
SRCTCMSMHK3-123456789
If there are only 2 passengers in the PNR but you request 3 services, the system blocks it.

2. MCO Conflict When Canceling Flights (ARC Market):
In a multi-passenger PNR where different MCOs are linked to the same passenger, canceling flights triggers this error.

Solution:

For SSR Count Mismatch:

Check the number of passengers in the PNR.
Match the SSR service count to the number of passengers.
For multi-passenger PNRs, if the service applies to a specific passenger, add passenger association:
SRCTCMSMHK1-123456789/P1
(This applies to Passenger 1 only.)

For MCO Conflict When Canceling Flights:

If you need to cancel flights BUT keep the MCO elements:
Use the XE command to cancel the flights only (the MCOs will remain intact).

If you need to cancel flights AND cancel the MCOs:
Use the XI command to cancel the full itinerary.

🏷 Tags: amadeus Amadeus errors