A complete guide to the ETX command in Amadeus โ how to confirm the cancellation of the itinerary for all AXR-linked PNRs and file the records once the work is complete.
Cancelling an AXR-linked booking is a two-part process. First, the itinerary must be removed. Second, the cancellation must be confirmed across every associated record โ and then the transaction closed so the change is permanently saved. Where the ERX command confirms the cancellation and redisplays the records for review, the ETX command confirms the cancellation and files the records โ completing the transaction without bringing them back on screen. This guide explains what ETX does, its syntax, and when it should be used.
What Does the ETX Command Do?
ETX is the Amadeus GDS command used to confirm the cancellation of the itinerary for all AXR-linked PNRs and file the records.
Category: PNR Management.
It confirms the cancellation of the itinerary across all PNRs linked through AXR and then files the records.
The confirmation step ensures the cancellation is applied consistently to every record that shares the AXR link, so no linked PNR is left showing an active itinerary. The filing step closes the transaction and saves the change permanently in the system.
Syntax
Enter the command on its own after cancelling the itinerary:
ETXThis confirms the itinerary cancellation across all AXR-linked PNRs and files the records. The transaction is closed and the change is saved permanently on every linked record.
When to Use ETX
Use ETX when cancelling an itinerary that involves AXR-linked PNRs and you want to confirm the cancellation and file all related records. Typical scenarios include:
- Cancelling a booking that has been split and linked through AXR when no further action is needed.
- Completing the cancellation of an itinerary across a group of associated records in a single step.
- Finalising a customer-requested cancellation on a linked booking without redisplaying the records.
- Closing an AXR-linked booking that was created in error.
- Processing a full trip cancellation on a corporate booking that uses associated records.
- Saving the cancellation across all linked PNRs before moving on to the next task.
- Completing a linked-record cancellation when you have already reviewed the records and confirmed they are correct.
How ETX Fits Into Your PNR Management Workflow
A typical AXR cancellation session using ETX might look like this:
- Retrieve the PNR with RT and confirm that it is linked through AXR.
- Cancel the itinerary using XI or the appropriate cancellation entry.
- If you want to review the records before saving, use ERX first.
- Once you are satisfied that the cancellation is correct, enter
ETXto confirm the cancellation and file the records. - The transaction closes and the cancellation is saved on every linked PNR.
- Review the PNR history with RH if you need to confirm the change was recorded.
How ETX Relates to Other Cancellation and AXR Commands
- ETX โ confirms the cancellation on all AXR-linked PNRs and files the records.
- ERX โ confirms the cancellation on all AXR-linked PNRs and redisplays the records.
- XI โ cancels the entire itinerary in a single PNR.
- XE โ cancels individual elements from a PNR.
- DL โ deletes a segment with an inactive status code.
- RRA โ copies a PNR and creates the AXR record linking the two.
- RH โ displays the PNR history, including the cancellation.
The distinction matters: ERX confirms and redisplays; ETX confirms and files. Use ERX when you want to see the records after confirming the cancellation, and ETX when you are ready to close the transaction and save the change.
Important: ETX files the records โ it closes the transaction and saves the cancellation permanently on every linked PNR. Once ETX has been entered, the change cannot be undone with IR or IG, because the transaction has already been saved.
If you are unsure whether the cancellation is correct, use ERX first to review the records, then enter ETX once you are satisfied.
Frequently Asked Questions
What does the ETX command do in Amadeus?
ETX confirms the cancellation of the itinerary on all AXR-linked PNRs and files the records, closing the transaction.
What is the difference between ERX and ETX?
ERX confirms the cancellation and redisplays the records. ETX confirms the cancellation and files them, closing the transaction without redisplaying.
Do I need to cancel the itinerary before using ETX?
Yes. First cancel the itinerary with XI, then enter ETX to confirm the cancellation across the linked records and file them.
Can I undo ETX with IR or IG?
No. ETX files the transaction, which means it is saved permanently. Use ERX instead if you want to review the cancellation before committing it.
What if the PNR is not AXR-linked?
Use XI for the whole itinerary or XE for individual elements. ETX is specific to PNRs that are linked through an AXR.
Conclusion
The ETX command is the AXR cancellation filing tool in Amadeus. Use ETX after cancelling the itinerary on an AXR-linked booking to confirm the cancellation across all associated records and file them โ completing the transaction and saving the change permanently. It is the correct entry when you are ready to close the session and do not need to review the records again. Because ETX files the transaction, always confirm with the customer or the responsible office before entering it. If you want to see the records before committing the cancellation, use ERX first, then enter ETX once you are satisfied. Paired with XI for cancelling the itinerary, XE for removing individual elements, RRA for creating the AXR link, and RH for reviewing the history, the ETX command completes your PNR cancellation toolkit and keeps every associated record properly filed.
Focus Keywords
- ETX command
- Amadeus ETX
- AXR-linked PNR cancellation
- file AXR records Amadeus
- confirm itinerary cancellation
- ERX command
- XI command
- RRA command
- Amadeus PNR management
- AXR cancellation
