Amadeus Group Booking Commands โ Complete Guide
A complete guide to the Amadeus group booking commands โ how to create a group name element, display group availability, and sell confirmed or waitlisted group space.
โก Key Takeaways
- NG15EUROPE TOUR creates a group name element for 15 passengers โ the foundation of every group booking.
- Always include /RGRP in the availability request โ without it, the display shows individual classes only.
- Use /SG to sell confirmed group space, and /PG to place the group on the waitlist.
- Individual passenger names are added later, before the airline’s name deadline.
- Group space has strict deadlines โ missing them can cause the airline to auto-cancel the booking.
Group bookings behave differently from individual reservations in Amadeus. Group space is held under a separate inventory pool, availability searches must be restricted to group booking classes, and the booking itself is built around a group name element rather than individual passenger names from the start. Agents who try to handle groups using the same commands as individual bookings quickly run into problems โ the space does not appear, the fare cannot be priced, or the deposit and ticketing deadlines are missed.
What Do the Amadeus Group Booking Commands Do?
These Amadeus GDS commands are used to create and manage group bookings, including adding a group name, displaying group availability, and selling group space.
Category: Group Booking.
The Amadeus group booking commands allow you to create a group name element, search for availability showing only group booking classes, and sell confirmed or waitlisted group segments. Together these three steps form the foundation of every group reservation in Amadeus.
Amadeus Group Booking Commands โ Group Name Element
The group name element is the foundation of every group reservation. It declares the expected group size and provides the identifier used throughout the booking โ on the rooming list, in correspondence, and in the PNR itself.
Create a group name element for 15 passengers:
NG15EUROPE TOURThis creates a group name element for a group of 15 passengers named EUROPE TOUR. The number indicates the expected group size, and the text becomes the group identifier used throughout the booking.
Individual passenger names are typically added later using the standard name entries once the group space is confirmed.
Amadeus Group Booking Commands โ Group Availability
Group space lives in a separate inventory pool from individual seats. To see it, the availability request must include the /RGRP option โ without it, the display returns standard individual booking classes that cannot be sold as group space.
Search availability showing only group booking classes:
AN07JULLONSYD/RGRPThis requests availability between London and Sydney on 07 July, showing only group booking classes. The /RGRP option is essential โ without it, the display returns standard individual booking classes, which cannot be sold as group space.
Group classes are usually indicated by specific letters such as G, and each entry shows the number of seats available for group sale.
Amadeus Group Booking Commands โ Sell Group Itinerary
Once you have found group space, the Amadeus group booking commands support two ways to sell it: confirmed, or waitlisted.
Sell confirmed group space:
SS15G3/SGThis sells 15 seats in booking class G as a group itinerary element. The /SG indicator tells the system that the entry is a group sale, so the seats are drawn from group inventory rather than individual inventory.
Amadeus Group Booking Commands โ Sell Group Waitlist
When confirmed group space is not available but the airline allows a waitlist request, use the /PG indicator to place the group on the waitlist.
Place group space on the waitlist:
SS15C4/PGThis places 15 seats in booking class C on the waitlist as a group itinerary element. The /PG indicator is used when confirmed group space is not available but the airline allows a group waitlist request.
Amadeus Group Booking Commands โ Quick Reference Table
| Command | What It Does |
|---|---|
NG15EUROPE TOUR | Creates a group name element for 15 passengers |
AN07JULLONSYD/RGRP | Displays group availability only (LondonโSydney on 07 July) |
SS15G3/SG | Sells 15 confirmed group seats in class G |
SS15C4/PG | Places 15 group seats in class C on the waitlist |
When to Use the Amadeus Group Booking Commands
Use these commands when creating and managing group reservations, from defining the group name and checking group availability to selling confirmed or waitlisted group space. Typical scenarios include:
- Tour operators arranging travel for a fixed group of passengers.
- Corporate incentive trips and conference travel with negotiated group fares.
- Sports teams, school groups, and religious pilgrimage travel.
- Wedding and family group travel with block seating requirements.
- Group bookings where individual names are confirmed only after the deposit deadline.
- Waitlist requests when confirmed group space is not yet available.
How It Fits Into Your Group Booking Workflow
A typical group booking session using the Amadeus group booking commands might look like this:
- Create the group name element with
NG15EUROPE TOUR. - Search group availability using
AN07JULLONSYD/RGRP. - Sell confirmed group space with
SS15G3/SG, or place it on waitlist withSS15C4/PG. - Save the PNR and confirm the group space is held correctly.
- Add passenger names before the airline’s name deadline.
- Issue the tickets once names are confirmed and the deposit has been received.
How the Amadeus Group Booking Commands Relate to Other Commands
The Amadeus group booking commands work alongside the standard PNR and TST commands once the group is created. Here is how they relate:
- NG โ creates the group name element.
- AN /RGRP โ displays group availability.
- SS /SG and SS /PG โ sell confirmed or waitlisted group space.
- TTA โ adds passengers to an existing TST after the group is confirmed.
- sp โ splits passengers out of a TST when a group is restructured.
- FXP โ prices the group itinerary once the names are in place.
- TTP โ issues the ticket for each passenger once names and deposits are confirmed.
The key distinction: the Amadeus group booking commands hold the space first, then individual passenger records are added later. Individual bookings work the other way around โ passengers are added first, then the space is sold. Mixing the two workflows is the most common cause of confusion for agents new to group bookings.
Important โ Group Deadlines Are Strict
Group bookings come with strict deadlines โ name submission, deposit payment, and ticket issuance. Missing these deadlines usually results in the group space being automatically cancelled by the airline without notice.
Always confirm the specific airline’s group rules before selling group space, including the minimum group size, the deposit amount, and the exact dates for names and ticketing.
Official Amadeus Documentation
For the authoritative reference on group booking commands and Amadeus group inventory rules, refer to the Amadeus Altรฉa Suite documentation โ the official source for all Amadeus group booking commands including NG, AN /RGRP, SS /SG, and SS /PG.
Frequently Asked Questions About Amadeus Group Booking Commands
What does NG15EUROPE TOUR do?
NG15EUROPE TOUR creates a group name element for 15 passengers with the group name EUROPE TOUR. It is the first entry in every Amadeus group booking.
Why do I need /RGRP in an availability request?
Without /RGRP, the display shows individual booking classes, which cannot be sold as group space. Group inventory requires the group availability option โ this is one of the most important Amadeus group booking commands to remember.
What is the difference between /SG and /PG?
/SG sells confirmed group space, while /PG places the group on the waitlist. Both are essential variations of the group selling command.
Do I need passenger names before selling group space?
No. The group name element holds the space initially, and individual passenger names are added later โ before the airline’s name deadline. This is one of the key differences between group and individual bookings.
What happens if I miss the group deadlines?
Missing the name, deposit, or ticketing deadlines usually results in the airline automatically cancelling the group space without notice. Always confirm the specific airline’s rules before selling.
Conclusion
Group bookings in Amadeus follow their own logic, and the Amadeus group booking commands form the foundation. Create the group name element with NG15EUROPE TOUR, search group inventory using AN07JULLONSYD/RGRP, and sell the space with SS15G3/SG for confirmed seats or SS15C4/PG for waitlist requests.
Because group space comes with strict airline deadlines for names, deposits, and ticketing, always confirm the specific rules before selling. Missing a deadline is the most common cause of a group being auto-cancelled by the airline.
Used together with SP, TTA, and TTP for TST management and issuance, the Amadeus group booking commands give you full control over every stage of a group reservation โ from the first name element to the final ticket for every passenger.
Want to Practice Amadeus Group Booking Commands?
Open our free GDS terminal simulator and run NG, AN/RGRP, SS/SG, SS/PG, and every other group booking command in a safe, risk-free environment.
