Amadeus

  • The Ultimate Amadeus Commands Guide

    Complete Amadeus Commands Reference – 600+ GDS Entries for Travel Professionals COMMAND DESCRIPTION Create New ID JCD Enter into User screen JGA3446SG/USN-SULAV GAURO create new uid JGA, Four digit+ initial of First Name & Last Name, – , Full Name VOID TRDC/TK-1234567890 Void ticket with document Number TRDC/LX (Where X is the FA/FHE line…

  • Retention Segments: How to Keep Your PNR Active

    If you work with global distribution systems (GDS) like Amadeus, Sabre, or Travelport Galileo, understanding Retention Segments is essential. They allow travel agents to keep PNRs active without adding new flight segments, which is critical for managing bookings, exchanges, and reporting. What Is a Retention Segment? A Retention Segment is a non-air segment added…

  • How to Use ARNK in Amadeus, Sabre & Galileo

    If you work with Global Distribution Systems (GDS) like Amadeus, Sabre, or Travelport Galileo, you have likely seen ARNK inside a PNR. This guide explains clearly what ARNK means, why it is important, and how to add it in different GDS systems. What Does ARNK Mean? ARNK stands for Arrival Unknown. It is a…

  • Void in Amadeus System – Simple Guide for Travel Agents

    When working on the Amadeus system, you may sometimes need to cancel a ticket that was issued by mistake — wrong name, wrong date, incorrect fare, or duplicate issuance. In this case, you can process a Void, which cancels the ticket on the same day of issuance before the sales report is closed. If…

  • How to Process a Manual Refund in Amadeus (Step-by-Step Guide)

    Manual refunds in Amadeus GDS are used when the automatic refund is not applicable or when special fare rules, waivers, or tax adjustments are required. This guide explains how to perform a manual refund in Amadeus using TRF commands, with a real example and final refund result. What Is a Manual Refund in Amadeus?…

  • How to Create a Group PNR in (Amadeus, Galileo & Sabre)

    Group bookings are different from individual reservations.When handling large passenger numbers (20–100+), even small mistakes can cause major operational issues. This guide explains how to create a Group PNR in the three main GDS systems:Amadeus, Travelport Galileo, and Sabre GDS. Amadeus Group PNR Commands Step Command Description Create Group NG80 GROUPNAME Define group PNR…

  • How to Create a PNR in Amadeus

    Creating a Passenger Name Record (PNR) in Amadeus is one of the main tasks for any travel consultant.The following steps explain how to build a complete booking from Cairo to Sharjah using EgyptAir. Step 1: Search for Flight Availability This entry searches for available flights from Cairo (CAI) to Sharjah (SHJ) on 24 September…