This error occurs for one of the following reasons:
- The itinerary exceeds the maximum number of flights allowed by the airline system.
- The number of passengers in the Group PNR exceeds the maximum allowed by the airline system.
- The limit for the number of tickets allowed by the airline has been reached.
- IATA BSP balance may be depleted (insufficient credit/funds).
Solution:
If the BSP balance is fine, contact the airline directly to request a new ticket stock.
Display the TST and check the number of flights and ARNK (Surface) segments.
The e-ticketing system allows a maximum of 16 flights and 2 Surface (ARNK) segments.
If the number of segments exceeds 16:
Issue tickets one passenger at a time.
Example: TTP/P1/RT (RT keeps the PNR open after issuance).
Then use IR (Ignore) and continue with TTP/P2/RT, and so on.
If this does not solve the issue:
Reprice the flights to create two separate TSTs, then issue the tickets.
If the number of segments is 16 or less:
The issue may be due to the ticket limit for the airline being reached, or your IATA BSP balance may be exhausted.
Check your IATA BSP balance – if it is empty or insufficient, top it up first.
Also Read:
COMMISSION NOT VALIDATED – RE-ENTER COMMISSION
CHECK SSR/NUMBER IN PARTY
COMBINATION NOT ALLOWED [TTP]